What are the responsibilities and job description for the ITIL Service Integration Analyst position at Conch Technologies?
Job Details
Service Integration Analyst
Memphis, TN (hybrid-remote: 3 days onsite)
6 months plus (should be extended long term)
REQUIREMENTS
Bachelor's degree in Information Technology, Business Administration, or a related field.
Experience: 4-6 years of experience in supplier management, IT operations (such service integration and management, ITIL, and IT Service Management platforms) or related fields.
Skills:
Strong understanding of Service Integration and Management Techniques, ITIL, and IT Service Management platforms.
Extensive experience in implementation and planning of process reengineering and organizational change management.
Excellent communication, collaboration, and problem-solving skills.
Ability to interpret contract documents (MSA's, SOW's, etc.)
Familiarity with contract redlining
Strong knowledge of monitoring deliverable against and SOW/Order Form/Work Order Competencies
Top Skills:
Ability to work as part of a team and build collaborative relationships.
Strong oral and written communication skills.
Technical expertise and analytical thinking skills.
Customer/client orientation
Problem solving
With Regards,
Nagesh G
Desk:
Email:
Web:
