Quality and Warranty Specialist

Quality and Warranty Specialist

Must be experienced in quality control and inspection of new home builds.

Compensation: $20-28.00 hourly *Varies based on experience*

*PAID WEEKLY*

Are We For the Right Fit For You?

• Job Overview
• Concord Construction is a growing company committed to building quality homes with a professional team.
• If you don’t have an appreciation for Dumb and Dumber Movie Quotes and this video, you will probably not enjoy working here. - https://youtu.be/JrA_nHYiEiU

About the Job:

• Learn More About Concord Homes - https://youtu.be/aYh1Kv_hG8w
• The President, Jeff Hanson founded Concord Homes with a mission to bring quality, professional and affordable home and remodeling services to Cleveland and the surrounding communities.
• Learn how you can join the team giving back even more - https://youtu.be/JrA_nHYiEiU

Job Duties: Quality Assurance/Control Responsibilities

• Perform reviews for each phase of the construction process
• Manage review schedule
• Upload phase reviews to software and generate a paper copy to have superintendents, assistant project manager, and project manager to sign
• Perform review of inspections with team at weekly production meeting
• Teach lessons of a phase in the construction process at weekly production meetings
• Weekly visits to various jobs with superintendents to instruct on quality standards for jobsites
• Communicating with superintendents and project manager to ensure defects are corrected in a timely and professional manner
• Knowledge of international residential code

Job Duties: Warranty Responsibilities

• Determine whether warranty claims fall under our 10 year warranty
• Review warranty claims and update our repairs in our warranty software
• Schedule and manage repairs for approved warranty items
• Coordinate with homeowners, subcontractors, and Concord staff to schedule warranty repairs
• Have subcontractors complete subcontractor agreements
• Supervise subcontractors on jobsites
• Order materials and make deliveries and repairs
• Sign off on approved invoices and/or bills

Skills/Qualifications:

• Ability to use tools, ladders, small equipment, etc.
• Time management
• Must be able to excel in customer satisfaction
• Must have a sincere desire to help people
• Team minded
• Detailed
• Must have a coachable attitude
• Have a great attitude and desire to learn
• Knowledge of International Residential Code
• Home inspection experience is recommended
• High level of attention to detail
• Show integrity and strong work ethic
• Ability to manage schedule
• Ability to use building software & take insepction photos, documentation, etc
• Ability to be unbiased when performing job roles
• Ability to manage warranty claims & coordinate with subcontractors and homeowners

Contact Us?:

• Young or old, if you have the stuff, we want to hear from you.
• Contact us at (423) 373-2800

We'd love to hear from happy people like you (unless you are a troll, a whiner, chronically late, or perpetually angry). Please do not apply if this is you!

Schedule:

• 8:00 am - 4:00 pm Monday - Friday
• Flexibility for weekend work (occasional)

Job Type:

• Full-time
• Employee

Job Type: Full-time

Pay: $20.00 - $28.00 per hour

Benefits:

• Paid time off

Schedule:

• 8 hour shift
• Monday to Friday

Experience:

• Home Inspection: 1 year (Required)
• Quality control: 1 year (Required)
• Warranty management: 1 year (Required)

Ability to Relocate:

• Cleveland, TN: Relocate before starting work (Required)

Work Location: In person

Salary : $20 - $28