Assistant Vice President for Enrollment Services

Concordia University is a Lutheran higher education community committed to helping students develop in mind, body and spirit for service to Christ in the Church and in the world.

Position Summary

The Assistant Vice President for Enrollment Services is an energetic, innovative, and engaged leader who directly oversees the strategic vision and coordination of all functions of enrollment management for Concordia University Wisconsin, including its residential campuses and online undergraduate and graduate programs.

This position provides leadership critical in the University's strategic efforts to recruit and retain student populations that fit with the university's mission and allow for expansion of that mission. The responsibilities for the position include a wide variety of services, including enrollment planning and management, relationship management with OPM partners, and ongoing collaboration with related CUWAA offices, including Academic, Financial Aid, Business, University Marketing and Communications, and Student Success. The Assistant Vice President for Enrollment Services reports to the Vice President for Enrollment and Marketing and may engage directly with the Executive Team, Board of Regents, and Foundation Board.

Job Duties & Responsibilities

• Oversight and development of pre-college, traditional and online undergraduate, graduate and professional recruitment
• Direct management and supervision of all admission team members
• Develop all aspects of new student recruitment including related materials, oversight of web-based recruitment tools, communication plans to serve all recruitment areas mentioned above and forecasts/analysis of current and potential markets.
• Coordinate hiring and onboarding process of new admission unit employees
• Maintain strong and collaborative relations with external partners, staff, faculty and executive team members
• Develop strategic recruitment plan for enrollment growth annually and work toward five-year institutional strategic goals
• May perform other related duties as assigned

Knowledge, Skills, & Abilities

• Personal and professional connection to Concordia's Christ-centered mission and Lutheran identity
• Visionary and strategic leadership with a high comfort level managing staff remotely and locally
• Strong communication skills (written, verbal and interpersonal) within a broad range of settings
• Expertise with budget and data analytics
• Excellent project management skills, tracking, managing tasks that are dependent upon the work of others
• Ability to work independently and operate effectively within a team environment
• Knowledge and skill in the areas of sales, marketing, and customer service
• Knowledge and skill in use of computer and software common to the academic setting
• Regular evening hours and some weekends are required
• Occasional overnight travel will be required
• Supportive of the mission and values of Concordia University Wisconsin/Ann Arbor and the Lutheran Church Missouri Synod (LCMS)

Education & Experience

• The ideal candidate should have a master's degree and a minimum of 10 successful, progressive years of admissions, administration, recruitment, financial aid and outreach experience, including marketing, development and management at a 4-year university level
• Prior experience with the Ellucian Banner and Slate CRM Systems preferred

Physical Demands/Equipment (Click to View)

Compensation & Benefits

This is a full-time, exempt (salary) position. The starting wage may be determined upon education and/or experience. Concordia University benefit options include, but are not limited to the following:

• Health, Dental and Vision Insurance
• Personal Spending Account, Flexible Spending Account, and/or Health Savings Account
• Disability and Survivor Plan
• Retirement Pension Plan
• Retirement 403(b) Savings Plan
• Basic Life and Supplemental Life Insurance
• Accidental Death and Dismemberment Coverage
• Critical Illness and Accident Insurance
• Tuition waiver benefits (available for employees and their qualified dependents)

Compensation and Benefit Details

Application Instructions

To receive full consideration, all applicants are asked to complete and submit an online employment application through the Concordia University Employment page. To begin, please click the Apply Now section on the job page and then click the Apply For This Position button to begin the application process.

Equal Opportunity Employer

It is the policy of CU to provide equal opportunity to all employees and applicants for employment in accordance with all applicable federal, state, and local laws.

The University will not discriminate against or harass any employee or applicant for employment because of race, color, sex, pregnancy, national origin (including ancestry), citizenship status, physical or mental disability, age, marital status, gender, veteran or military status, predisposing genetic characteristics, domestic violence victim status, or any other characteristic protected by federal, state or local laws.

However, CU is an institution of the LCMS and, to the extent allowed by law, CU reserves the right to give preference in employment based on religion. In addition, preference in holding certain employment positions is given to ordained or rostered ministers of the LCMS. Based on a religious tenet, CU recognizes only male, LCMS ordained Ministers of the Gospel, but recognizes both male and female LCMS Rostered Ministers of the Gospel.

The Human Resources Department has been appointed to manage the equal employment opportunity program, including all equal employment opportunity activities, as required by federal, state and local agencies. If any employee or applicant for employment believes this policy has been violated, he/she must contact the Director of Human Resources.

Concordia University is a HLC accredited, co-educational, liberal arts school offering more than 70 undergraduate majors, over 40 master's degree programs, and 4 doctoral programs. There are also a variety of accelerated evening and e-learning programs.