Administrator

An Assisted Living and Memory Care is looking for an Administrator to lead our community to great success!

The role of our Administrator includes:

A. Resident Services

1. Assures implementation of policies and procedures relating to Resident care.

2. Supervises and assists in provision of all Resident services, including the coordination of those provided by independently contracted ancillary health care providers as requested by Residents and families.

3. Conducts assessments, negotiates service plans, develops service schedules and updates service information as indicates by Resident need.

4. Ensures that Residents are appropriately assessed on a timely basis and charged in accordance with that assessment.

5. Assists Residents to participate in self-governance activity through Resident council and committee meetings.

6. Acts as an advocate for Residents and maintains communication with designated agents as requested and required.

7. Assures quality of Resident services.

8. Assures a high degree of customer satisfaction at residence. Promptly investigates complaints and reports findings and appropriate recommendation to the Regional Director of Operations. Ensures follow-up communication occurs to complainant and that substantiated complaints are resolved to reasonable satisfaction of complainant.

9. Ensures compliance with all rules and regulations related to Resident care (i.e. HIPAA, State Regulations and OSHA, etc.).

10. Maintains a professional demeanor with all Residents and their loved ones.

B. Employee Administration

1. Recruits, interviews, hires, supervises, evaluates and disciplines house Employees.

2. Assures the availability of qualified, appropriately trained house Employees.

3. Supervises and assists in orientation and training of house Employees.

4. Coordinates and assists in administration of wages/benefits for house Employees, assures accuracy of Employee Partner records and approves payment for work performed.

5. Assures Employees’ adherence to all policies and procedures, all work, safety and administrative rules.

6. Ensures compliance with all rules and regulations related to Employees (i.e. OSHA, Wage & Hours, FMLA, etc.).

7. Promotes the company’s mission and philosophy.

8. Maintains a professional demeanor with all Employees.

C. Sales/Marketing

1. Develops and implements sales/marketing plans with Regional Director of Operations and Sales Team to accomplish occupancy targets.

2. Develops and maintains a favorable public image; participates in community organizations for the promotion of the house and CHM.

3. Provides external marketing efforts on a weekly basis.

4. Meets sales/marketing goals or adjusts sales plans accordingly to accomplish occupancy targets.

D. Property Management

1. Coordinates house, Resident apartments, common areas and adjacent grounds with Maintenance Employee.

E. Financial Responsibility

1. Operates with resources provided, assures income and expenses are controlled using annual budget projections.

2. Assures all financial records are properly maintained.

3. Participates in the development of an annual budget.

4. Assures that Resident invoices are delivered and the residence’s accounts receivables are collected on a timely, consistent basis.

F. Administrative Responsibility

1. Administrates, coordinates and directs all activities in accordance with policies and procedures.

2. Assures safety and security of house’s contents and inhabitants (Residents, Employees and visitors).

3. Assures proper use of equipment/supplies.

4. Maintains and provides all data as requested, required.

5. Will be on call; arranges appropriate coverage when absent from house or unavailable to respond to emergencies.

6. Performs other duties as assigned or required.

7. Assures that adverse findings by company Quality reviews or state surveyors are promptly corrected and remain in compliance.

8. Is responsible for implementing and updating the Emergency Management Plan on a continuous basis.

EMPLOYMENT REQUIREMENTS:

1. Effective supervisory skills.

2. Ability to communicate and work with all levels of the company’s Employees effectively.

3. Ability to recognize and communicate problems appropriately.

4. Ability to relate to the public, Residents, families, Employees and other professionals appropriately.

5. Ability to maintain accurate records and provide information as requested and required.

Job Type: Full-time

Pay: $95,000.00 - $98,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• 8 hour shift

Education:

• Bachelor's (Preferred)

Ability to Relocate:

• Racine, WI 53401: Relocate before starting work (Required)

Work Location: In person

Salary : $95,000 - $98,000