What are the responsibilities and job description for the Customer Account Representative position at Confidential?
Overview
We are seeking a dedicated Customer Account Representative to join our team. We are electrical contractors who specialize in fire alarm, security, camera and intercom systems. The ideal candidate will be responsible for handling various administrative tasks and providing exceptional customer service.
Duties
- Answer and direct phone calls promptly in a friendly and professional manner.
- Assist with scheduling appointments and managing calendars
- Provide administrative support to staff as needed
Qualifications
- Proven experience in an administrative or customer support role
- Excellent phone etiquette and communication skills
- Proficiency in typing and proofreading
- Strong customer service orientation
- Basic computer literacy with the ability to use office software
- Experience with Quickbooks
Join our team and contribute to a dynamic work environment where your skills will be valued and developed.
Job Types: Full-time, Part-time
Pay: From $20.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Experience:
- Customer service: 1 year (Preferred)
Ability to Commute:
- Pembroke, MA 02359 (Required)
Work Location: In person
Salary : $20
