What are the responsibilities and job description for the Hotel General Manager position at Confidential?
We are seeking an experienced Hotel General Manager with an emphasis in Operations and Sales for a limited service hotel in a SE suburb of the Twin Cities. Candidate will be a motivated, self-starter, and be a results oriented person. Responsible for the day-to-day management of the Hotel and its staff and has accountability for planning, organizing and directing all hotel services. Must facilitate a high degree of customer service, while ensuring staff work together.
Duties:
- Oversee the daily operations of the hotel, including front desk, housekeeping, maintenance, and sales.
- Ensure excellent customer service and guest satisfaction by maintaining high standards of quality and cleanliness.
- Develop and implement strategies to maximize occupancy rates and revenue.
- Manage and motivate hotel staff to deliver exceptional service and meet performance goals.
- Monitor financial performance, prepare budgets, and control expenses.
- Immerse yourself in the community to promote the hotel and attract new guests.
- Handle guest complaints and resolve issues in a timely manner.
- Maintain a safe and secure environment for guests and employees.
Experience:
- Proven experience as a Hotel Manager or relevant role in the hospitality industry.
- Strong leadership skills with the ability to effectively manage a diverse team.
- Excellent communication and interpersonal skills.
- Solid understanding of hotel operations, including front office, housekeeping, maintenance, and sales.
- Knowledge of revenue management principles and practices.
- Proficient in hotel management software systems.
- Ability to work under pressure and handle multiple tasks simultaneously.
Salary: $45,000.00 – $55,000 per year based on previous work experience - plus performance bonus program. Housing available if needed.
Benefits:
- Employee discount
- Medical, Dental & Vision Insurance
- Paid time off
- Housing (if needed)
Job Type: Full-time
Pay: $45,000.00 - $55,000.00 per year
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Day shift
- Monday to Friday
- Weekends as needed
Experience:
- Hotel management: 1 year (Required)
Work Location: In person
Salary : $45,000 - $55,000
