What are the responsibilities and job description for the Operations Administrative Assistant position at Confidential?
Company Overview
Our Company based in Pittsburgh, PA. is seeking an Operations Administrative Assistant. The ideal candidate for this administrative position will be a dependable, high energy, effective communicator that is detail oriented with a sense of urgency and strong organizational skills.
Summary
The primary purpose of this administrative position is to work collaboratively across the organization and act as a liaison between departments to ensure operational efficiency. This role is vital in supporting our mission to deliver exceptional service and maintain high standards of efficiency.
Responsibilities
- Process Bill of Ladings daily using an ERP system.
- Receive all product into the ERP system daily being sure the information from the purchase order matches exactly.
- Collaborate with Supply Chain and Sales to determine back-ordered product due dates, then communicate them with Sales, Customer Service, and Routing.
- Review open-order reports and provide status updates to Operations, Sales, and Routing daily.
- Provide ship dates to Sales Team daily.
- Contact customers daily with delivery updates, escalating any concerns to Operations, Sales, and Routing
- Coordinate equipment deliveries with 3rd-party carriers, Sales, and Routing.
- Check customer tank monitors daily and notify Sales of any issues or orders that need to be placed.
- Assist with label printing for customer tanks and equipment
- Manage data entry tasks with accuracy to maintain up-to-date records.
- Provide customer support by addressing inquiries and resolving issues promptly.
- Utilize Microsoft Office programs for documentation and communication purposes.
- Support the team with clerical duties as needed to enhance productivity.
- Other duties as assigned.
Qualifications
- Proven experience in data entry or administrative roles, preferably within a distribution or warehouse environment.
- Strong computer literacy skills
- Excellent attention to detail with proofreading capabilities.
- Effective communication skills for customer support interactions.
- Familiarity with office procedures and phone systems is beneficial.
- Ability to multitask and prioritize responsibilities efficiently.
- Strong organizational skills
- Effective time management skills
- Dependability
- Strong sense of urgency
Experience and Skill Requirements:
- Proficiency in MS Office programs and working knowledge of ERP or similar systems
- Minimum of one (1) year experience in an administrative role in an office setting
If you thrive in a fast-paced environment and are ready to contribute to our operational success, we invite you to apply today and become a vital part of our team.
Job Type: Full-time
Pay: $21.00 - $22.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Experience:
- Administrative: 1 year (Required)
Language:
- English (Required)
Shift availability:
- Day Shift (Required)
Ability to Commute:
- Pittsburgh, PA 15225 (Required)
Ability to Relocate:
- Pittsburgh, PA 15225: Relocate before starting work (Required)
Work Location: In person
Salary : $21 - $22
