What are the responsibilities and job description for the Property Manager position at Confidential?
About Us:
A Non-Profit affordable housing organization; dedicated to providing safe, and high-quality housing for low-income individuals, families, and seniors. The organization is committed to fostering strong communities and improving residents' quality of life through property management, resident services, and social services.
Job Summary:
The Property Manager is responsible for overseeing the daily operations, and resident relations of assigned affordable housing properties. This role ensures compliance with all applicable local, state, and federal housing regulations, including HUD, LIHTC, and other affordable housing programs. The Property Manager works closely with residents, maintenance teams, corporate office and community partners to maintain a safe and welcoming environment. The candidates must have knowledge of Affordable Housing.
Key Responsibilities:
Property Operations & Maintenance
- Oversee the physical maintenance of the property to ensure safe and sanitary conditions.
- Coordinate routine maintenance, inspections, and emergency repairs.
- Ensure compliance with health, safety, and housing regulations.
- Work with maintenance staff or corporate office to complete work orders promptly.
Leasing & Compliance
- Manage leasing activities, including tenant applications, income verification, and lease renewals.
- Ensure compliance with HUD, LIHTC, and other affordable housing regulations.
- Conduct annual recertifications and ensure timely submission of required documentation with minimal supervision by the Director of Operations.
- Enforce lease agreements and coordinate legal proceedings related to evictions when necessary.
Resident Relations & Community Engagement
- Serve as the primary point of contact for residents, addressing concerns and fostering a positive living environment.
- Coordinate with resident services staff or corporate office to provide support services
- Respond to resident complaints and monitor the complaints received.
- Organize community-building events and initiatives to enhance resident engagement.
Financial
- Develop and manage property budgets, monitor expenses, and ensure financial sustainability.
- Post and collect rent payments, track delinquencies, and implement late notices.
- Prepare financial and occupancy reports for internal use and funding agencies.
- Work with accounting staff to ensure accurate record-keeping and compliance with financial regulations.
- Approves invoices for payments
Administrative Management
- Effectively manages maintenance technician including training, assigning duties, evaluating, coaching and performance management.
- Conducts periodic apartment inspections.
- Conducts weekly inspection of the property and records the conditions observed.
- Prepares monthly calendars and newsletters for distribution to the tenants.
- Showcases available apartments and processes applications for prospective residents.
- Oversees on-site capital improvements.
- Works with corporate management in preparing aggressive goals and plans
- Responds to requests by the President and the Director of Operations and makes recommendations on building and tenancy needs.
- When directed, attends meetings with appropriate agencies, management committee and government entities.
- Other duties as assigned by your supervisor or senior management.
Qualifications & Skills:
- Education: Bachelor's degree in business administration, Real Estate, Property Management, or a related field. Connecticut real Estate license is a plus.
- Experience: Minimum 3-5 years of property management experience, preferably in affordable housing or nonprofit sectors.
- Certifications: Tax Credit Specialist (TCS), Certified Occupancy Specialist (COS) or similar certifications are a plus.
- Knowledge: Familiarity with HUD, LIHTC and Fair Housing laws.
- Skills: Strong organizational, written & oral communication, and conflict-resolution skills.
- Technical: Proficiency in property management software (e.g., Yardi, RealPage) and Microsoft Office Suite.
- Other: Ability to work independently, priorities projects and work with diverse populations and maintain a mission-driven approach to property management.
Benefits:
Organization will provide an extensive benefit package that includes; Paid Holidays, attractive Paid Time Off program, affordable Health Care/Dental/Vision coverage options, Life Insurance and Long-term Disability Coverage, and a very generous 401(k) Retirement Plan.
Job Type: Full-time
Pay: $60,000.00 - $70,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Parental leave
- Professional development assistance
- Retirement plan
- Tuition reimbursement
- Vision insurance
Schedule:
- 8 hour shift
- Evenings as needed
- Monday to Friday
- Weekends & holidays off
- Weekends as needed
Work Location: In person
Salary : $60,000 - $70,000
