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Warranty Administrator

Confidential
Confidential Salary
Fairfax, VA Full Time
POSTED ON 1/17/2025
AVAILABLE BEFORE 3/16/2025

We are a domestic brand full-service dealership located in Fairfax, VA. For more information, please inquire directly with us.

Benefits:

  • 401(k) savings plan w/ employer contributions
  • Earned paid time off
  • Discounts on vehicles and service
  • Family owned & operated
  • Great team environment

Qualifications - Warranty Administrator

  • Minimum Two Years of Chrysler Dodge RAM Warranty Experience
  • CDK Experience preferred
  • Subaru Warranty Experience a plus
  • Team Player

Responsibilities - Warranty Administrator

  • Processes warranty claims on a timely basis for each franchise.
  • Processes all warranty paperwork to ensure proper documentation.
  • Processes all transportation damage claims
  • Verifies criteria required by the factory.
  • Reconciles all warranty receivables with payments through the appropriate accounting schedule.
  • Resubmits all rejected claims promptly or receives authorization to write them off.
  • Makes warranty corrections as needed prior to submittal
  • Follow up on payment of outstanding claims.
  • Files and maintains all service records as required by the warrantor.
  • Occasionally audits scanning to ensure completeness and compliance (Digital Imaging)
  • Keeps informed of all factory recalls and bulletins.
  • Assists with any clerical needs as directed by the fixed operations manager or the controller.
  • Maintains a professional appearance and a neat work area.
  • May be requested to book RO’s with proper labor ops and tech flagging.
  • Fully reviews the RO to maximize every warranty claim
  • Fully reviews all RO’s to maximize straight/diag time
  • Expected to have 3 days or less claim submission.
  • Expected to maintain a high level of claims paid first submission
  • Performs other duties as assigned.

We are an Equal Opportunity Employer

Job Type: Full-time

Pay: $60,000.00 - $75,000.00 per year

Benefits:

  • 401(k)
  • 401(k) matching
  • Employee assistance program
  • Health insurance
  • Paid time off
  • Relocation assistance
  • Vision insurance

Schedule:

  • 8 hour shift
  • Day shift

Experience:

  • Automotive Warranty: 2 years (Required)

Work Location: In person

Salary : $60,000 - $75,000

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