Warranty Administrator

Farrish of Fairfax CDJR & Subaru is a WONDERFUL place to have a Rewarding Career! Our Chrysler Dodge Jeep Ram Service Department is seeking an experienced Warranty Administrator to join our team.

At Farrish of Fairfax CDJR, our main priority is to always place the individual needs of customers above everything else. To ensure that, we invest in our employees and company culture first.

We Offer Excellent Benefits:

• Relocation package offered for well-qualified candidates
• Salary Commission: Potential to make $100k based on experience.
• Will consider applicants without warranty experience, but should have technician background or strong mechanical knowledge , Dealership experience preferred, be well organized and works well with technology
• Newly Renovated CDJR Service Waiting area & Parts Department
• Health, vision, and dental insurance
• 401(k) savings plan w/ employer contributions
• Earned paid time off
• Discounts on vehicles and service
• Family owned & operated
• Great team environment with a Family feel.

Qualifications - Warranty Administrator

• Minimum Two Years of Chrysler Dodge RAM Warranty Experience
• CDK Experience preferred
• Subaru Warranty Experience a plus
• Team Player

Responsibilities - Warranty Administrator

• Processes warranty claims on a timely basis for each franchise.
• Processes all warranty paperwork to ensure proper documentation.
• Processes all transportation damage claims
• Verifies criteria required by the factory.
• Reconciles all warranty receivables with payments through the appropriate accounting schedule.
• Resubmits all rejected claims promptly or receives authorization to write them off.
• Makes warranty corrections as needed prior to submittal
• Follow up on payment of outstanding claims.
• Files and maintains all service records as required by the warrantor.
• Occasionally audits scanning to ensure completeness and compliance (Digital Imaging)
• Keeps informed of all factory recalls and bulletins.
• Assists with any clerical needs as directed by the fixed operations manager or the controller.
• Maintains a professional appearance and a neat work area.
• May be requested to book RO’s with proper labor ops and tech flagging.
• Fully reviews the RO to maximize every warranty claim
• Fully reviews all RO’s to maximize straight/diag time
• Expected to have 3 days or less claim submission.
• Expected to maintain a high level of claims paid first submission
• Performs other duties as assigned.

We are an Equal Opportunity Employer

Job Type: Full-time

Pay: $60,000.00 - $75,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Employee assistance program
• Health insurance
• Paid time off
• Relocation assistance
• Vision insurance

Schedule:

• 8 hour shift
• Day shift

Experience:

• CDJR Warranty: 2 years (Preferred)
• CDK: 1 year (Preferred)

Work Location: In person

Salary : $60,000 - $75,000