What are the responsibilities and job description for the Service Coordinator - Transportation-NO position at CONNECTABILITY OF MN INC?
Service Coordinator - Transportation -NO
Job Title: Service Coordinator - Transportation
Classification: Full-Time
Reports To: Executive Director | Director of Divisions | Transportation Division Lead | Senior Manager- Transportation Division
Wage: $20 per hour
Summary: The Transportation Service Coordinator is responsible for the day-to-day responsibilities and operational growth of the Transportation department. You will be working with case managers, service providers, clients, staff, and operational software daily.? The operational growth will include reaching out to county case managers and other organizations to serve the clients ConnectAbility of MN serves.
Responsibilities:
Transportation Service Coordinator
- Manages all transportation aspects of ConnectAbility of MN??
- Create and maintain all new quotes and send them to case managers
- Manage case managers & client’s issues/questions/calls/emails regarding transportation?
- Maintain forms for compliance
- Create and update service provider account records in Salesforce
- Monitor service provider state and?federal eligibility online and upload results into Salesforce
- Daily one-off uploads as received or requested for transportation
- Pull and monitor monthly reports of all open and on-hold Transportation in Salesforce
- Follow up with case managers for renewal when one month left on service agreement
- Monitor service agreement usage based on remit results for each transportation client
- Work closely with the billing department on denied claims
- Monitor each client for 1-month rule, notify case manager and client if need to hold transportation
- Month end closing of accounts with ending service agreements
- Meet with team 2 times a week on meetings
- Participate in organizational activities
- Support the Mission and Vision Statements
Qualifications:
- Computer skills, including proficiency in Microsoft Office Suite, Salesforce (helpful but not required)
- Ability to successfully organize and prioritize tasks to meet goals, solve problems and generate creative solutions
- Ability to function independently within established guidelines
- Exceptional written and verbal communication skills
- High School Diploma or GED
- Ability to pass a background check
Benefits:
- 2 weeks PTO days (10 days)
- 8 hours of community volunteering or school functions
- Benefits package
- Wellness activities
- Flexible scheduling
- 10 Holi-dates paid time off
Join Our Team
At ConnectAbility of MN, our team members are the heart and soul of what we do. Your contributions matter, and together, we continue to build a strong, supportive culture where everyone is valued and appreciated. We offer solutions to work/life balance that allow our Team Members to enjoy their time at work while also having time for life outside of work.
Every company says they have a great culture, but at ConnectAbility of MN we truly do.
Apply:
- Send resume to TeamSupport@ConnectAbilityMN.org
- Call 320-253-0765 to request an interview?
- Computer skills, including proficiency in Microsoft Office Suite, Salesforce (helpful but not required)
- Ability to successfully organize and prioritize tasks to meet goals, solve problems and generate creative solutions
- Ability to function independently within established guidelines
- Exceptional written and verbal communication skills
- High School Diploma or GED
- Ability to pass a background check
Salary : $20
