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Information Technology Technician I

Connecticut State Community College
Waterbury, CT Full Time
POSTED ON 1/23/2025
AVAILABLE BEFORE 2/20/2025
Details:

Posted: January 21, 2025

Level:Community College Professional 14,12-month, tenure track position.

Hours:Full-time, 35 hours per week

Closing Date:The committee will begin review of applications immediately. Applications will be accepted until the position is filled, with materials submitted byWednesday, February 19, 2025, receiving priority consideration.

Location:

CT State Naugatuck Valley

750 Chase Pkwy, Waterbury, CT  06708 

  • This position is not remote** For more information, please visit the campus website or www.ct.edu/hr/jobs

CT State Community College Mission:

Connecticut State Community College provides access to academically rigorous and innovative education and training focused on student success. The college supports excellence in teaching and learning, makes data-informed decisions, promotes equity, and advances positive change for the students, communities and industries it serves.

CT State Community College Vision:

Connecticut State Community College is recognized for exceptional student success, educational leadership and transformative collaboration with business and industry, government, educational and key stakeholders while advancing diverse opportunities for Connecticut’s citizens and communities.

CT State Community College Equity Statement:

Connecticut State Community College commits to bold and disruptive change by actively identifying, naming, and dismantling structural racism, systemic poverty, and other barriers; establishing equitable and anti-racist policies and practices; and empowering students, faculty, staff, and administrators to advance racial, social, and economic justice. Our core collective responsibility is to continuously assess practices and policies and transform the world we live in by eliminating inequities.

Anticipated Start Date:

April 2025

Position Summary:

The Information Technology Technician I performs computer hardware and software maintenanceand repair at a Community College which relies on computerized services insupport of its academic and administrative functions. Those computerized services includeinformation technology assistance to academic computer labs, classroom computerizedinstruction and to departments such as the Business Office, Registrar, Admission, Library, and Student Services.

The position’s role is focused on providing technical assistance to the users of the variouscomputer systems through diagnosing and repairing computer and software operatingproblems but also includes computer installation and modification as well as demonstratingproper computer and related equipment operation.

Example of Job Duties:

Under the direction of the Director of Information Technology or other administrator, theIT Technician Iis accountable for providing technically sound assistance in installation, maintenance and repair of computer equipment and software as assigned, through effective performance in these essential functional areas:

  • Functioning of the College’s microcomputer systems
    • Accountable for contributing to the proper functioning of the College’s computer systemsby performing a range of skilled technical work to support theiroperation
  • Advice and assistance in computer and peripheral equipment operation
    • Accountable for assisting computer users to beappropriately skilled in the use of their computer equipment and software
In addition to the accountabilities listed above, the incumbent is required to carry out the essential duties of: Attendance and participation at convocation and commencement ceremonies; Service on assigned committees and task forces; Attendance and participation at committee, staff, informational and professional meetings. These may involve attendance at evening or weekend events.

This posting includes qualifications, experience and skills but is not limited to the full specifications stated in the job description.

Minimum Qualifications:

Associate’s degree, in computer technology or related field, with one (1) or more years of experience in computer system andsoftware installation, repair, maintenance and operation; or a combination of education,

training, and experience which would lead to the competencies required for successfulperformance of the position’s essential duties.

Incumbents are required to have demonstrated advanced knowledge and abilities in the following:

  • Microcomputer hardware, software, related peripheral equipment, softwareapplications and equipment assembly and installation
  • Installing, operating, adapting, diagnosing and repairing malfunctions in computerequipment and software, including complex software systems such as the Bannersystem

Candidates must possess proven ability to effectively work with culturally, linguistically, and ethnically diverse faculty, staff, and students. They are expected to have excellent interpersonal oral and written communication skillsalong with strongInformation technology literacy skills such as Microsoft Office (Word, Excel, Outlook, Teams etc.).

Preferred Qualifications:

  • Two (2) years of experience in computer system and software installation, repair, maintenance and operation
  • Experience with enterprise level Help Desk software
  • Experience with Microsoft Active Directory
  • Experience in diagnosing, maintaining, and repairing Audio/Visual classroom equipment

Starting Salary:

Minimum Salary; $54,141 approximate annualplus excellent State of CT medical insurance, retirement, and related fringe benefits.The salary will be based on the selected candidate’s qualifications such as education and job-related experience, and internal equity.

We offera comprehensive benefits package to help you stay well, protect yourself and your family, and plan for a secure future. Benefits include generous leave policies; several retirement plans; and many choices for comprehensive health insurance.You also have access to many additional benefits to save for retirement, protect your family & more with supplemental benefits.Tuition reimbursement may apply if applicable.

Application Instructions:

To apply you must submit a cover letter and resume.The cover letter may be entered as text in the corresponding box, or it can be uploaded as a combined file with the resume.

Incomplete applications or those submitted after the closing date will not be considered and links to other sources to view resumes are not acceptable.

For more information or to apply via our website at www.ct.edu/hr/jobs

Selection Procedure:

Following the closing date, application materials will be evaluated by a selection committee. Candidates selected for further consideration will be limited to those applicants who are best qualified based on the minimum and preferred qualifications and who have submitted all the required documents by the closing date and time listed on the job announcement. Candidateswho have been selected and approvedtointerviewwill be contacted, and finalists will be recommended for further consideration by the Hiring Manager for final selection and recommendation for employment. The selection process may also include practical exercises (i.e., teaching demonstration and/or other written, technical, manipulative, or simulation exercises) to evaluate candidates' qualifications.

Background Screening:

All employment, if offered, is contingent upon proof of citizenship or employability under the requirement of the Immigration and Control Act (IRCA) and the successful passing of a background check, including granting permission to contact current and previous employers for verification. CSCU is committed to providing a safe campus community. Background investigations include reference checks, a criminal history record check and, when appropriate, a financial (credit) report or driving history check.

Continuing Notice of Nondiscrimination

CSCC does not discriminate on the basis of race, color, religious creed, age, gender, gender identity or expression, national origin, marital status, ancestry, present or past history of mental disorder, learning disability or physical disability, veteran status, sexual orientation, genetic information or criminal record. The following persons have been designated to handle inquiries regarding the non-discrimination policies: John-Paul Chaisson-Cardenas, PhD, MSW,Vice President of Diversity, Equity, and Inclusion, (jchaisson-cardenas@commnet.edu).

CSCC IS AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER, M/F

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Salary : $54,141

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