What are the responsibilities and job description for the Executive Assistant position at ConnectWise?
ConnectWise is an industry and Global leading software company with over 3,000 colleagues in North America, EMEA and APAC. As a community-driven software company dedicated to the success of technology solution providers, our suite helps over 45,000 of our partners manage their businesses better, sell more efficiently, automate service delivery, and remotely control technology so they can consistently deliver amazing customer experiences.
Our company is powered by our connections, our colleagues, and our community. And, we accept all kinds.
Game-changers, innovators, culture-lovers—and humankind.
We invite discovery and debate. We recognize key moments as milestones.
We see you and value you for your unique contributions. Our inclusive, positive culture lays the foundation to ensure every colleague is valued for their perspectives and skills, giving you the choice of how YOU make a difference.
Curious? Read this opportunity to learn how YOU can make a difference at ConnectWise!
General Summary:
The Executive Assistant is responsible for serving as a liaison to other management teams, occasionally organizing and coordinating with external relations efforts, and overseeing special assignments. This role works in partnership with the leadership teams to be the primary point of contact for internal and external constituents on all matters pertaining to the Sales and Marketing departments.
Essential Duties and Responsibilities:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The statements above are intended to describe the general nature and level of work being performed by individuals assigned to this job. Other duties may be assigned as needed. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job and/or to receive other benefits and privileges of employment. If you need a reasonable accommodation for any part of the application and hiring process, please contact us at talentacquisition@connectwise.com or 1-800-671-6898.
Our company is powered by our connections, our colleagues, and our community. And, we accept all kinds.
Game-changers, innovators, culture-lovers—and humankind.
We invite discovery and debate. We recognize key moments as milestones.
We see you and value you for your unique contributions. Our inclusive, positive culture lays the foundation to ensure every colleague is valued for their perspectives and skills, giving you the choice of how YOU make a difference.
Curious? Read this opportunity to learn how YOU can make a difference at ConnectWise!
General Summary:
The Executive Assistant is responsible for serving as a liaison to other management teams, occasionally organizing and coordinating with external relations efforts, and overseeing special assignments. This role works in partnership with the leadership teams to be the primary point of contact for internal and external constituents on all matters pertaining to the Sales and Marketing departments.
Essential Duties and Responsibilities:
- Provides support to cross functional teams, with a high attention to detail
- Researches, analyzes, and documents findings
- May influence others within the administration team through the explanation of facts, policies, and practices
- Completes a broad variety of administrative tasks for the executive staff including completing expense reports, composing, and preparing correspondence that is sometimes confidential, arranging complex and detailed travel plans, itineraries, and agendas, and compiling documents for travel-related meetings
- Plans, coordinates, and ensures calendars/appointments are up to date
- Researches, prioritizes, and follows up on incoming issues and concerns, as needed by various leaders
- Provides a bridge for smooth communication between all internal departments, demonstrating leadership to maintain credibility, trust, and support with senior management
- Successfully completes critical aspects of deliverables with a hands-on approach that facilitates the leaders’ ability to effectively manage their deliverables
- Prioritizes conflicting needs, handles matters expeditiously, and follows-through on projects to successful completion, often with deadline pressures
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Ability to work independently on projects and processes with general supervision
- Practical knowledge of applicable work area
- Ability to situationally adapt and understand new technology/processes as per leadership requirements
- Exceptional written and verbal communication skills
- Strong work ethic and impeccable judgment
- Experience and interest in producing exceptional internal and external communications
- Experience working with C-suite level executives
- Experience in a Sales and/or Marketing organization facing role
- Experience in Microsoft applications (ex. Teams, Outlook, Excel, etc.)
- In office - Hybrid (Tampa, Fl)
- 0-10% travel may be required
- After hour calls may be required based on severity of issue
The statements above are intended to describe the general nature and level of work being performed by individuals assigned to this job. Other duties may be assigned as needed. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job and/or to receive other benefits and privileges of employment. If you need a reasonable accommodation for any part of the application and hiring process, please contact us at talentacquisition@connectwise.com or 1-800-671-6898.
