BSA/Fraud Specialist

Connexus Credit Union - Who We Are: Serving members across all 50 states, Connexus Credit Union is a member-focused cooperative that is proud to return profits to member-owners through high yields for checking accounts and deposit products, as well as competitive rates for personal, home, and auto loans. From its early beginnings on through the years, Connexus has remained a strong, growing, and secure financial institution that remains committed to serving the financial needs of our member-owners across the country. Connexus offers an Amazing Benefits package: 20 days of paid time off and 7 paid holidays 16 hours of paid Volunteer Time Off 401K Retirement with up to 6% employer match Excellent Health, Dental, Vision insurance, including multiple plan options Health Savings Account with generous employer contributions Employer paid Life insurance, Short-Term and Long-Term Disability Tuition Reimbursement from $4,000 - $7,000 per calendar year Robust Learning and Development program that includes an annual professional development stipend Connexus has a Values-Based Culture: Our Values of Integrity, Respect, Transparency, Wellbeing and Synergy aren't just words on a page; our values dictate the actions of the organization and everyone within it. We demonstrate our values in every personal interaction, phone call, and email ‐ every day. Position Responsibilities: Receives and analyzes dispute, identity theft, credit bureau and fraud claims from members and employees and determines appropriate resolutions Receives and analyzes suspicious activity to make determination of BSA-SAR filings and other appropriate resolutions Monitoring fraud and BSA software program (FCRM) for compliance with BSA reporting, which includes filing Currency Transactions Reports(CTR), as well as mitigating fraud risks on transactional activity; Receives and analyzes all CTRs Monitors and performs tracking of all fraud issues across all channels of credit union; prepares reports for management based on this tracking Aids manager in Enterprise Risk Management solutions for the Credit Union Processes requests for information from governmental agencies and any fraud cases we elect to pursue Reviews all wires out of the Credit Union ensuring the wire is not fraudulent Conducts investigations and runs reports on customer identification program for loan purchase programs Files cases of potential Elder Abuse with County agencies Conducts full Customer Identification Program (CIP) and OFAC searches on all members Reviews and performs all duties associated with 314a Position Requirements: High school diploma required 1 years of related work experience, with fraud investigation type work preferred Self-motivated individual that is detail oriented and can accurately complete work within required time frames under minimum supervision driven by a sense of urgency Possesses proficient skills to open, create, and modify various documents using the Microsoft Suite (e.g. documents, spreadsheets, email, etc) and enter/retrieve information using various applications/systems Excellent verbal and written communication skills to effectively communicate with all levels of bank and external customers Must possess the ability to gather and analyze information skillfully and document those findings in a clear and concise report Must maintain confidentiality of all information received and distributed Connexus Credit Union's Recent Recognitions: 2022 Best Credit Union – Bankrate 2022 Best Checking Account – Forbes Advisor 2022 Best Credit Union in the U.S. – Kiplinger Fourth Largest Credit Union in Wisconsin (by asset size) Equal Opportunity Employer/Disabled/Veterans/41 CFR 60–1.4, 41 CFR 60-1.35 About Connexus Credit Union Serving more than 450,000 members nationwide, Wausau, WI-based Connexus Credit Union is a member-owned, not-for-profit financial cooperative with over $5.2 billion in assets and 680 employees. We proudly give back to our members through high yields on deposit products, competitive loan rates, and minimal fees. We’ve been nationally recognized for excellence by Forbes Advisor, NerdWallet, Kiplinger, and Bankrate. Our organizational values of Integrity, Respect, Synergy, Transparency, and Wellbeing, influence all we do. Whether it’s an email from one employee to another, helping a member in a branch, or volunteering in one of the many communities we serve, we interact with dignity, kindness, and professionalism. We strive for transparent, honest dialogue and highly value the collective power of our team. Our vision is to be a nationally relevant, trusted credit union, providing exceptional experiences and fostering prosperity for those we serve. We strive to earn and maintain our members’ trust and ensure they feel supported and appreciated at every touchpoint. We also support our communities through our philanthropic program, Connexus Cares. Founded in early 2019, Connexus Cares has already donated over $10 million to charitable organizations nationwide. At Connexus, we’re dedicated to sustainable growth while delivering exceptional experiences. We do this, in part, by fostering a culture that values employees as our most important asset. Connexus requires that remote employees must reside in one of the following states to be considered for any of our remote positions: AL, FL, GA, IL, IN, IA, KY, MI, MN, MO, OH, SC, TX, WI. We’re excited to remain at the forefront of the credit union movement as we continuously demonstrate our values, embrace our digital future, and strengthen our national relevance. Please explore all Connexus has to offer at ConnexusCU.org.