What are the responsibilities and job description for the Virtual Customer Service Representative position at Connexus Resource Group?
Duties:
- Make outbound calls to customers to provide assistance and support
- Analyze customer needs and provide appropriate solutions
- Handle customer inquiries and resolve complaints in a professional and timely manner
- Maintain accurate and detailed records of customer interactions
- Collaborate with team members to ensure customer satisfaction
- Stay updated on product knowledge and company policies
Skills:
- Excellent verbal and written communication skills
- Strong problem-solving abilities
- Ability to work well in a fast-paced environment
- Attention to detail and accuracy in data entry
- Ability to multitask and prioritize tasks effectively
- Proficient in using computer systems and software applications
If you are passionate about providing exceptional customer service and have the skills mentioned above, we would love to hear from you. Join our team as a Customer Service Representative and be part of a dynamic and supportive work environment.
Please note that this is a full-time position with competitive pay and benefits.
Job Types: Temporary, Seasonal, Full-time
Pay: $11.00 - $14.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- On-the-job training
- Paid time off
- Referral program
- Vision insurance
- Work from home
Experience level:
- 1 year
Shift:
- Day shift
- Evening shift
- Morning shift
- Night shift
Weekly day range:
- Every weekend
- Monday to Friday
- Rotating weekends
- Weekends as needed
- Weekends only
Work setting:
- Call center
- Remote
Work Location: Remote
Salary : $11 - $14