Assistant Manager, Maintenance

Pay Rate: To maintain internal equity, we have identified the starting rate for this position at the Oakland Zoo as $32.07 per hour. An offer within this rate will be determined by the experience and qualifications of a candidate and will be our best and final compensation offer.   

Position Summary  

We are looking for an Assistant Maintenance Manager to work in partnership with the Sr. Manager, Facilities to oversee all installation, repair and upkeep operations of the Oakland Zoo’s facilities and equipment. This is a field manager position which is expected to lead the planning and execution of, various maintenance projects to ensure on-time completion of work while maintaining the highest safety and work product standards.

The assistant maintenance manager will have a solid understanding of plumbing and electrical systems, carpentry and other construction trades as well as mechanics and machinery maintenance. They will be well-versed in all maintenance processes as well as health and safety regulations. The ideal candidate will also have aptitude in undertaking administrative tasks such as issue reporting, vendor management, documentation of work, and payroll. 

The Oakland Zoo’s staff, guests, and animals rely on the Zoo’s Maintenance Department to provide a safe, functional, and enjoyable facility. This position is ideal for someone who enjoys a variety of unique and sometimes challenging projects and is excited about working with the Zoo’s other 20 departments to ensure this 102 year-old community institution continues to provide an outstanding experience for decades to come.

Essential Job Duties:

• Oversee the planning and execution of the Zoo’s Preventative Maintenance Plan, including meeting with other departments to identify and scope out upcoming PMP projects.
• Act as a primary point of contact with other departments seeking Maintenance support. 
• Manage Maintenance staff through assignment of daily/weekly work orders through Zoo’s work system and ensure timely and high-quality completion.
• Guarantee that staff follow health and safety guidelines and seek out opportunities for improving practices to increase safety.
• Determine if internal capacity is available for a project and then identify, manage, and hire outside contractors as necessary.
• Work with Sr. Manager to oversee Maintenance department budget.
• As part of annual budget process, identify capital project needs.
• Manage team to carry out regular facility inspections, including electrical, plumbing and HVAC systems and equipment monitoring.
• In partnership with Facilities Coordinator, manage supply inventory, including ordering parts and supplies as needed.
• Keep maintenance logs and report on daily activities and repairs
• Provide regular feedback to staff on work quality and efficiency. 
• When Sr. Manager is not on-site, provide senior level coverage.
• Other duties as assigned.

Who You Are:

• Need at least 5 years past experience in a professional maintenance technician or supervisor position, with ideally 1 – 2 years of project management and/or staff management experience.
• Deep knowledge in at least one of the following technical areas: plumbing, electrical, carpentry, machine repair, or welding is a plus.
• Over 18 years of age.
• Ability to be insured under the Zoo’s Auto Insurance Carrier.
• California Class C Driver’s License.
• Proven experience as assistant manager, working foreman or other supervisor role.
• Experience in executing maintenance operations and plans
• Solid understanding of technical aspects of building trades, electrical systems etc.
• Working knowledge of facilities machines and equipment.
• Ability to keep track of and report on activity.
• Excellent communication and interpersonal skills.
• Outstanding organizational and leadership abilities.

Bonus if you have:

• High school diploma or equivalent; Degree from a vocational school or BSc/BA in business administration or facility management will be an advantage, or field experience as an assistant manager or field / working manager is a plus

Knowledge, Skills, and Qualities– May be representative, but not all-inclusive, of those knowledge, skills and abilities commonly associated with this position. 

• Dependability – demonstrates trustworthiness and reliability, including while working with little or no direct supervision 
• Flexibility – nimbly adapts to evolving priorities and urgent needs; handles intervals of high pressure while maintaining perspective and humor 
• Inclusive Culture - fosters a culture of mutual respect, transparency, collaboration and belonging which allows all employees to feel appreciated, included, and valued. 
• Organization – strong attention to details and able to build and/or maintain efficient systems 
• Passion – wholeheartedly believes in, represents, and models Oakland Zoo’s mission and PRIDE values at all times 
• Sustainability – oriented toward the mission and values of Oakland Zoo and able to put those into practice by finding creative and resourceful ways to develop sustainable practices within your role and department 
• Time Management – strong capabilities with a demonstrated ability to effectively prioritize multiple commitments 
• Wildlife Aware - understands mission to support the conservation and welfare of animals at the Zoo, locally and globally.  This is demonstrated by a willingness/passion to reflect this mission in all actions and to continue to learn how to take action for wildlife 

Benefits 

Oakland Zoo offers a comprehensive benefits package, including Health insurance, Dental insurance, Vision insurance, Flexible spending account, Retirement plan, Paid time off, Employee Assistance Program, and A Family Zoo Membership.

Who We Are

Oakland Zoo (managed by The Conservation Society of California) is an award-winning facility stretching 100 acres and overlooking the city of Oakland atop the hills of beautiful Knowland Park. Our mission is to inspire respect for and stewardship of the natural world, while providing a quality visitor experience. As an accredited member of the Association of Zoos and Aquariums (AZA), the Zoo is part of the largest conservation organization in the nation. Our employees take PRIDE in our values of being Positive, Respectful, Inquisitive, Driven and Effective members of a team who places the care of our animals, stewardship of the natural environment, and the experience of our guests at the forefront of all that we do. 

Oakland Zoo’s Commitment to Diversity, Equity, Inclusion & Access 

We believe that all people should have safe access to the Zoo and culturally relevant and responsive experiences with our staff, programs, and curriculum. Oakland Zoo is also striving to create an equitable and inclusive internal culture where all staff members feel represented and valued for their identities and lived experiences. We examine how power, bias, race, and other aspects of identity impact our organization. We work to build a culture of continuous learning and improvement toward a vision of equity and belonging for all staff. We are looking for team members who can actively join us in this process. We are committed to reflecting the diverse community in which we exist and strongly encourage people of color, LGBTQ identifying folks, and women to apply. 

The Conservation Society of California is an equal opportunity employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status, marital status or other characteristics protected by law. The Conservation Society of California also promotes respect for all people and will not tolerate harassment based on any of these characteristics. 

Salary : $32