Account Manager

Constellation Search Group is seeking a highly motivated and detail-oriented Account Manager for a full-time, direct hire position. In this role, you will serve as the primary point of contact for all their LATAM distributors, ensuring that all operational, logistical, and customer service needs are met. You will work closely with cross-functional teams, including sales, marketing, operations, and logistics, to drive customer satisfaction, build long-term relationships, and ensure seamless execution of all aspects of the account lifecycle.

Responsibilities:

• Client Relationship Management: Develop and maintain long-term relationships with key distributors, ensuring their satisfaction with products and services. Serve as the primary point of contact for all inquiries and concerns.
• Account Management: Oversee day-to-day account activities, including contract negotiations, pricing, and product/service recommendations. Ensure smooth delivery and fulfillment of all client orders and services.
• Performance Tracking: Monitor and report on progress, pipeline development, and account status. Analyze data to forecast and meet sales targets.
• Collaboration: Work closely with cross-functional teams including marketing, sales, logistics, and distribution to provide clients with effective solutions.
• Problem Resolution: Quickly and professionally address any client issues or complaints, aiming for timely and effective solutions.
• Market Research: Stay informed about industry trends, market conditions, and competitive landscape to provide valuable insights and adjust sales strategies as needed.
  
  

Qualifications / Skills:

• Bachelor's degree in business, marketing, or a related field (or equivalent experience)
• Proven experience in sales, account management, or business development, preferably in [specific industry]
• Must be bilingual in Spanish and English, both written and verbal to communicate effectively with clients.
• Excellent problem-solving and organizational skills
• Ability to manage multiple accounts and priorities effectively
• Proficiency in Microsoft Office Suite and CRM software (e.g., Salesforce)
• Self-motivated, results-oriented, and a team player
  
  

Benefits: A competitive benefits package is provided.

Salary: Salary range commiserated with professional experience.

Equal Opportunity Employer:

We are deeply committed to building a diverse and inclusive team. We believe that different backgrounds and life experiences make our team better. We do not discriminate against qualified employees or applicants because of race, color, religion, gender identity, sex, sexual preference, sexual identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, military status, or any other characteristic protected by local law or ordinance.