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IT Technical Analyst I

Consumers Energy
Jackson, MI Full Time
POSTED ON 3/20/2025 CLOSED ON 4/2/2025

What are the responsibilities and job description for the IT Technical Analyst I position at Consumers Energy?

Job Location
Jackson, Michigan
Pay
USD 25.00 - USD 34.00 Per Hour
Contract Duration
10 month(s)


This is a contract role through Magnit for an American energy company based in Jackson, Michigan

LOCATION: JACKSON, MI

ROLE OVERVIEW: 35869099 IT Technical Analyst I

The IT Technical Analyst I will be an integral part of the Gas SCADA team, working in a cross-functional effort to support business partner needs related to the User Acceptance Testing (UAT) of a new enterprise-level software solution.

This role is crucial in ensuring that the software meets the required standards and functions correctly before it is fully deployed to a production environment.

Key Responsibilities:

User Acceptance Testing (UAT): Collaborate with business partners to understand their requirements. Execute both structured and unstructured test scripts and test cases to validate the functionality, performance, and reliability of the new enterprise software solution.

Defect Escalation and Reporting: Identify, document, and escalate defects and issues encountered during testing. Work closely with development teams to ensure timely resolution of these defects. Maintain detailed records of all issues and their resolutions.

Technical Writing: Create and maintain detailed documentation related to testing processes, test cases, and test results. Ensure that all documentation is clear, concise, and accessible to both technical and non-technical stakeholders.

Issue Tracking: Utilize issue tracking systems to log and monitor defects and issues. Ensure that all issues are tracked from identification through resolution.

Status Reporting: Prepare and present regular status reports on testing progress, defect resolution, and overall project health.

Cross-Functional Collaboration: Work closely with other teams, including development, quality assurance, and business analysts, to ensure a cohesive approach to testing and implementation.

Continuous Improvement: Identify opportunities for improving testing processes and methodologies.

SKILLS:
Experience with SCADA or SCADA development, strongly preferred.

Detail-Oriented: Demonstrate a meticulous approach to testing, ensuring that all test cases are executed and tracked.

Organized: Follow a structured approach to testing, documentation, and issue tracking to ensure that all tasks are completed timely and accurately.

Technical Proficiency: Possess strong technical skills. Familiarity with testing tools and methodologies is essential.

Communication: Exhibit excellent communication skills, both written and verbal, to effectively convey testing results.

Problem-Solving: Show strong analytical and problem-solving abilities to identify and resolve defects and issues during testing.

EDUCATION:
Associates Degree in Computer Science, Information Systems, or a related field.

Hourly Pay Rate Range (dependent on location, experience, expectation)
The pay range that Magnit reasonably expects to pay for this position is: $25.00-$34.00 per hour
Benefits: Medical, Dental, Vision, 401K (provided minimum eligibility hours are met)

All qualified applicants will not be discriminated against and will receive consideration for employment without regard to protected veteran status, disability, race, color, religion, sex, age, sexual orientation, gender identity or national origin.

Salary : $25 - $34

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