Demo

Quality Support Assistant

Continuum of Care
New Haven, CT Full Time
POSTED ON 1/30/2025
AVAILABLE BEFORE 3/30/2025

Quality Support Assistant

Hours: 8:30am – 4:30 pm, Monday – Friday

Travel: 25% or less

Position Status: Hourly $24 per hour

Scope of Service: The Quality Support Assistant (QSA) works under direction of the Quality Director to complete timely and accurate tasks ensuring compliance with contractual, licensing, and Agency standards. Key functions include: Medicaid billing audits, conducting chart and quality reviews, medication certification proctoring, data input, and completing medical records requests. The QSA supports with training during orientation, monitors Agency records, monitors the client’s electronic record input, development and organization of program forms, and other duties as assigned. Attention to detail and proficient use of electronic record systems are essential for this position.

Essential Duties and Responsibilities:

  • This position is responsible to provide day-to-day support to the Quality Improvement Department.
  • Completes chart and quality reviews to ensure compliance with benchmark standards.
  • Completes monthly billing audits for data accuracy.
  • Assists with proctoring med tests.
  • Accurate and timely data uploads with state and other identified systems.
  • Exports data to create specific reports as needed.
  • Maintain and monitor compliance records for consistent reporting.
  • Maintain and update accurate documents and forms on department drives.
  • Upload quality and records review results accurately into assigned documents.
  • Assists with department reviews as needed.
  • Assists with maintaining records room.
  • Manages and maintains department spreadsheets, as assigned
  • Provides training and education, as identified.
  • Performs other duties as assigned.

Qualifications:

  • Strong communication, interpersonal, and organizational skills
  • High degree of accuracy and attention to detail
  • Is a Team Player
  • Excellent computer skills including Microsoft Office (Word, Excel)
  • Demonstrated knowledge of EHR (Therap) systems preferred
  • Proficient written and verbal communication skills

Education and/or Experience:

  • Bachelor’s Degree required

Job Type: Full-time

Pay: $24.00 per hour

Expected hours: 40.00 per week

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Paid time off
  • Parental leave
  • Retirement plan
  • Vision insurance

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday
  • Weekends as needed

People with a criminal record are encouraged to apply

Application Question(s):

  • Have you ever worked for Continuum of Care, if so which program were you hired to work?

Education:

  • Bachelor's (Required)

Experience:

  • working in a health care setting or data entry setting: 1 year (Required)
  • in a care-related quality or data entry role: 1 year (Required)
  • demonstrating the value of quality improvement: 1 year (Preferred)

License/Certification:

  • Driver's License (Required)

Willingness to travel:

  • 25% (Required)

Work Location: In person

Salary : $24

If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

What is the career path for a Quality Support Assistant?

Sign up to receive alerts about other jobs on the Quality Support Assistant career path by checking the boxes next to the positions that interest you.
Income Estimation: 
$78,244 - $97,353
Income Estimation: 
$99,704 - $121,947
Income Estimation: 
$78,244 - $97,353
Income Estimation: 
$99,704 - $121,947
Income Estimation: 
$99,704 - $121,947
Income Estimation: 
$124,827 - $154,865
Income Estimation: 
$122,125 - $158,955
Income Estimation: 
$166,313 - $206,719
Income Estimation: 
$63,136 - $79,042
Income Estimation: 
$78,244 - $97,353

Sign up to receive alerts about other jobs with skills like those required for the Quality Support Assistant.

Click the checkbox next to the jobs that you are interested in.

  • Data Analysis Skill

    • Income Estimation: $56,125 - $80,662
    • Income Estimation: $59,813 - $83,853
  • Quality Assurance Process Skill

    • Income Estimation: $57,415 - $77,967
    • Income Estimation: $58,188 - $83,648
View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

Job openings at Continuum of Care

Continuum of Care
Hired Organization Address Baltic, CT Full Time
Job Title: Direct Support Professional Hybrid, DSP - 1 & DSP - 2 (DSP 2 must be med certified and able to pass meds) Sta...

Not the job you're looking for? Here are some other Quality Support Assistant jobs in the New Haven, CT area that may be a better fit.

Quality Improvement Nurse

Healthcare Support Staffing, New Haven, CT

Quality Improvement RN

Healthcare Support Staffing, New Haven, CT

AI Assistant is available now!

Feel free to start your new journey!