Medical Practice Assistant - Cardiology

Position Summary:

The Medical Practice Assistant (MPA) will assist with the administrative functions in the CMC Cardiology office. The MPA is responsible for providing exemplary customer service and consistently practicing CMC’s core values of excellence, compassion, healing, teamwork, stewardship, innovation, and integrity.

Qualifications:

Education:

• High school diploma required.

Experience:

• Two (2) years previous customer service/administrative clerical experience required.
• Prior experience working front desk operations in healthcare preferred.

Licensure/Certification/Registration:

• Insurance Billing and Coding Specialist (CBCS) Certification preferred.
• Medical Administrative Assistant (CMAA) Certification preferred.

Duties & Responsibilities:

• Greet all patients and their accompanying family members when applicable and provide exemplary customer service.
• Responsible for scheduling patient’s appointments, adjust scheduling for emergency cases, obtaining insurance verification and authorization, and updating and maintaining electronic medical records.
• Assist with the billing for physicians’ offices, such as processing insurance claim forms, patient and insurance billing data gathering, medical billing and coding, collections, and accounts receivable and payable.
• Part of a centralized medical office and will complete any duties needed to help the office function for which the employee is competent and can legally do.
• Will complete other duties as assigned.
• Work effectively and collaboratively with colleagues, physicians, department heads, and members of leadership.
• Effectively utilize strong organizational skills.
• Consistently display effective verbal and written communication skills.
• Proficient use of Microsoft Outlook, Word, Excel, Explorer, and PowerPoint.
• Remain calm and professional in all situations.