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Student Development Program Coordinator

Coppin State University
Baltimore, MD Full Time
POSTED ON 3/4/2024 CLOSED ON 5/1/2024

What are the responsibilities and job description for the Student Development Program Coordinator position at Coppin State University?

SUMMARY:
The goals of the Eagle Achievement Center are to promote student academic success, increase retention, and provide services to empower student development. The Student Development Program Coordinator works to support the Student Academic Success Academy (SASA) bridge program. This position will focus mainly on the summer bridge experiences, while also providing supplemental support for the Our House Peer Mentoring program. This includes curriculum development, planning, supervision to peer leaders, and evaluation. This position maintains collaborative relationships with offices across campus, tracks student success and follow-up during the bridge program, and remains the point person for SASA participants as they transition into the Our House Mentoring program during the academic year.

ESSENTIAL RESPONSIBILITES:
  • Assist in the planning, execution, and evaluation of the SASA program.
  • Attend Office of Admissions events to help with recruiting participants for the SASA program.
  • Hire, train, and supervise peer leaders for the SASA program.
  • Conduct weekly meetings with peer leaders to provide updates, gather feedback, and increase team cohesiveness.
  • Collaborate with campus partners to facilitate academic student workshops that include study strategies, time management, academic self-advocacy, test-taking skills, critical reasoning, problem solving, and coping skills development.
  • Facilitate student engagement by recommending resources, services, conducting referrals, and supporting overall services of the Eagle Achievement Center to appropriately refer students.
  • Assist in data analysis of program outcomes.
  • Conduct outreach and manage situations for SASA students in need of additional support beyond peer leaders.
  • Triage student issues and track solution focused efforts.
  • Assess and develop appropriate remedies to assist students with their academic, career, personal, and social needs to help them persist to graduation.
  • Aid in transitioning SASA participants into the Our House Mentoring program at the conclusion of the SASA program.
  • Track SASA participants during their first-year experience and serve as their contact person for mentoring program participation.
  • Facilitate high quality engagement that promotes academic success and student satisfaction for all undergraduate students.
  • Participate in Eagle Achievement Center sponsored programs and events.
  • Assist in execution of policies, procedures, reporting, and assessment of assigned retention initiatives.
  • Other duties as assigned.
Required Qualifications
EDUCATION:
  • Bachelor’s degree in school counseling, psychology, education, social work, higher education administration or a closely related field.
  • Master’s degree preferred.


EXPERIENCE:
  • Minimum of three (3) years of experience in student support services in a higher education environment.
  • Minimum of two (2) years of experience in a supervisory role.
  • Experience working with students from underserved populations.

KNOWLEDGE, SKILLS, AND ABILITIES:
  • Student centered, self-starter with working knowledge of academic support, helping skills, and coaching theories and practices.
  • Strong critical thinking, communication, and interpersonal skills.
  • Ability to work as a team member and independently while developing strong collaborative relationships with colleagues, students, student services, and academic services units.
  • Ability to exercise excellent professional judgment and discretion, making decisions on a regular basis that impact student welfare and success.
  • Ability to work with students of diverse backgrounds.
  • Ability to work under minimal supervision to meet deadlines, manage multiple tasks, and prioritize duties.
  • Knowledge of student development and resources to promote student success.
  • Ability to maintain highly confidential information.
  • Excellent knowledge of Microsoft Office Suite programs.
Preferred Qualifications Conditions of Employment
  • Occasional evening and weekend retention activities required.
  • Occasional travel required for retention initiatives and professional development.
  • Ability to lift and carry small parcels, packages, and other items as needed for outreach to students and retention programs and events.

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