What are the responsibilities and job description for the Customer Service Representative position at COPS Monitoring?
Are you ready to make a difference?
For over 40 years, our company has provided alarm monitoring services to homes and businesses across the country. Every day our employees make a difference by providing almost 4 million subscribers with a lifeline during some of life’s most challenging situations.
If you like to help others, can remain calm during adverse situations, and want to be a part of a community of caring professionals, then you’re in the right place!
Incentive Details:
– Starting pay is $15.50/hr
– Pay increase to $16.00 when advanced training is completed
– Pay increase to $16.75 at 18 months
– Weekly pay, consistent cash flow, first paycheck is not held
Qualifications:
– No experience necessary
– High School Diploma or GED
– Good telephone voice and etiquette
– Ability to clear a background check and drug screening
Your Job Duties:
– Notify customers and authorities about alarm activations
– Answer inbound phone calls related to alarm activations
What we’re doing to keep you safe:
– Minimizing in-person contact during the hiring process
– Limiting orientation & training class sizes
– Maximizing social distancing efforts at all offices
What we have to offer:
– Flexible Schedules
– Weekly Pay
– Paid Training at full wage
– Pay Raises
– Paid Sick Time
– Paid Vacation
– Opportunity for advancement (100% of our management team are former dispatchers)
– Tuition Reimbursement, offered annually for F/T and P/T employees
– Health, Dental, & Vision insurance after 90 days
– 401(k) w/ up to 8% Company Match
We are currently hiring for full-time positions on the following shifts:
- 7 a.m. to 3 p.m.
- 4 p.m. to 12 p.m.
- 11 p.m. to 7 a.m.
Job Type: Full-time
Pay: $15.50 per hour
Expected hours: 37.5 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- On-the-job training
- Paid time off
- Referral program
- Vision insurance
Experience level:
- No experience needed
Shift:
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
- Night shift
- Overnight shift
Weekly day range:
- Rotating weekends
- Weekends as needed
Work setting:
- Call center
- In-person
- Office
Ability to commute/relocate:
- Williamstown, NJ 08094: Reliably commute or planning to relocate before starting work (Required)
Work Location: In person
Salary : $16 - $16