What are the responsibilities and job description for the General Manager position at Coral Casino?
The Coral Casino, by Chef Thomas Keller, is located within the iconic and recently restored Montecito social club. Now, for the first time in nearly a century, this historic restaurant and landmark will be open to the public. Located along the picturesque coastline of the Pacific Ocean and Butterfly Beach, it will blend its storied past with a modern approach, featuring Chef Thomas Keller’s reimagined Continental cuisine for today’s contemporary audience.
The General Manager (GM) of the Coral Casino Restaurant by Chef Thomas Keller is responsible for overseeing all aspects of restaurant operations, ensuring an unparalleled dining experience that reflects Chef Keller’s renowned standards of excellence, hospitality, and culinary precision. This role requires a visionary leader with a deep passion for fine dining, exceptional service, and team development. The GM will drive operational efficiency, maintain brand integrity, and cultivate a culture of excellence and hospitality.
Key Responsibilities
Guest Experience & Brand Leadership
The General Manager (GM) of the Coral Casino Restaurant by Chef Thomas Keller is responsible for overseeing all aspects of restaurant operations, ensuring an unparalleled dining experience that reflects Chef Keller’s renowned standards of excellence, hospitality, and culinary precision. This role requires a visionary leader with a deep passion for fine dining, exceptional service, and team development. The GM will drive operational efficiency, maintain brand integrity, and cultivate a culture of excellence and hospitality.
Key Responsibilities
Guest Experience & Brand Leadership
- Ensure an exceptional, world-class dining experience for members and guests, upholding the elevated service and culinary standards of Chef Keller’s brand.
- Foster a culture of hospitality, precision, and attention to detail, ensuring that every touchpoint reflects excellence.
- Maintain strong relationships with VIP members and guests, ensuring personalized service and a high level of engagement.
- Oversee the reservation system, guest flow, and seating strategy to maximize efficiency and guest satisfaction.
- Lead day-to-day restaurant operations, ensuring seamless coordination between front-of-house and back-of-house teams.
- Implement standard operating procedures (SOPs) for service, quality control, and guest experience.
- Partner with the Executive Chef to maintain a harmonious collaboration between the culinary and service teams.
- Ensure strict adherence to health, safety, and sanitation regulations.
- Develop and execute financial strategies to optimize revenue, control costs, and achieve budgeted goals.
- Analyze sales trends, labor costs, and inventory data to drive profitability without compromising quality.
- Oversee wine and beverage program execution, ensuring alignment with the restaurant’s fine dining standards.
- Manage vendor relationships and negotiate contracts for premium ingredients, supplies, and services.
- Recruit, train, and mentor a high-performance front-of-house team, fostering professional growth and excellence.
- Implement comprehensive training programs focused on service excellence, product knowledge, and hospitality standards.
- Inspire and lead with a hands-on approach, actively engaging in service to set the tone for the team.
- Conduct regular performance evaluations, coaching sessions, and recognition programs to maintain a motivated and engaged workforce.
- Work closely with the Events team to execute private dining experiences, wine dinners, and exclusive member events.
- Ensure flawless execution of high-profile gatherings, VIP events, and culinary collaborations.
- 5 years of fine dining leadership experience, preferably in a Michelin-starred or Forbes 5-star setting.
- Proven track record in luxury hospitality, private club, or high-end restaurant management.
- Deep knowledge of wine, spirits, and fine dining service protocols.
- Strong financial acumen, including P&L management, forecasting, and budgeting.
- Experience managing high-profile clientele and VIP guest relations.
- Outstanding leadership, communication, and problem-solving skills.
- Ability to work in a fast-paced, high-pressure environment while maintaining composure and excellence.
- Knowledge of Chef Keller’s philosophy and standards is a strong advantage.
Chef Keller’s collection of restaurants are founded on a culture of mentorship and provide a solid foundation of skills to support the culinary profession. We are proud to offer:
- Opportunities for growth and advancement
- Peer mentorship
- Scholarship programs
- Company sponsored medical and dental plans with a contribution of up to 69% of your individual premium*
- Voluntary plans such as vision, life and AD&D insurance, accident, hospitalization, critical illness short- and long-term disability insurance, and pet insurance.
- 401K with no waiting periods and the opportunity to receive up to 4% of your salary as matching contributions
- Employee discounts at Chef Thomas Keller's casual properties
- Family meal
- Paid time off
Salary : $125,000 - $130,000
