HR Operations & Benefits Specialist

HR Operations & Benefits Specialist - US

Type: Full Time, Hybrid – At least 2 days a week in office (Tuesday plus 1 other)

Headquarters: Bedford, MA (Greater Boston)

The Company

At Coravin, we believe every moment is the perfect moment for great wine. As the global leader in wine by-the-glass exploration, our award-winning systems empower wine lovers and professionals to pour any wine, anytime, without compromise.

Trusted by top restaurants, bars, wineries, and retailers in over 60 countries, Coravin is changing the way wine is served, sold, and enjoyed. By allowing wine to be poured without pulling the cork, our systems eliminate waste, enhance profitability, and unlock new possibilities for wine programs worldwide.

At home, Coravin gives wine lovers the freedom to explore wine on their own terms, pouring just one glass at a time while keeping the rest of the bottle fresh for weeks, months, or even years. Whether discovering new vintages, hosting unforgettable tastings, or simply savoring a glass midweek, Coravin ensures that the best wines are always within reach, without the pressure to finish the bottle.

Available online and in-store, Coravin can be found in leading international retailers and fine wine shops around the world.

Our Mission: Changing the way the world drinks wine.

Our Vision: Giving wine lovers the power of choice, the flexibility and freedom to finish the bottle whenever they want, confident in that every glass will taste as good as the first.

Who are we: A global team of 70 people based in 8 countries - we are PASSIONATE PEOPLE, PIONEERING WINE EXPLORATION.

Our Values: We’re BETTER TOGETHER... like the best food and wine pairings. We are a friendly and inclusive “bunch”. We STRIVE TO THRIVE... like the best vines that continually adapt to their environment to produce the best grapes. We aim for the best possible “vintage”. We’re RESILIENT & RESOURCEFUL… like the best winemakers that navigate everything from bud burst to harvest, barreling to bottling. We do the right thing to create the best “blend”.

The Role:

We are looking for a detail-oriented, analytical HR Operations & Benefits Specialist with a passion for people and for systems and process improvement to join our small and dynamic Global HR team. Reporting to the Senior Director of People & Culture (UK-based), you will primarily support our 36 US based employees whilst also gaining experience in global HR projects, allowing you to learn, grow and broaden your skills and experience.

Responsibilities:

• HR Operations (US)
• HR Support & Employee Relations - Act as the first point of contact for HR related queries, providing accurate and timely support to employees and managers.
• HR Policy Compliance - Maintain and update the US Employee Handbook, ensuring alignment with local, state, and federal labor laws and HR best practices.
• Employee Lifecycle – Support processes related to performance management, employment status changes, and offboarding while ensuring clear communication with employees.
• HR Documentation - Work closely with the HR & Administrative assistant to create, review and distribute employee communications, including promotion letters, status change notifications, and employment confirmations.
• HR Reporting Compliance - Responsible for Occupational Safety and Health Act (OSHA), Equal Employment Opportunity (EEO), Fair Labor Standards Act (FLSA) compliance and reporting.
• Benefit Management & Administration (US)
• US Employee Benefits - Oversee the day-to-day management and administration of US employee benefits, including medical, dental, optical, HSA, FSA, life insurance, disability, and retirement plans
• Employee Communication – Act as the primary point of contact for benefits-related inquiries, ensuring employees fully understand their benefits and resolving issues promptly.
• Benefits Onboarding & Changes - Guide new hires through benefits enrollment, ensuring they understand their options and deadlines.
• Open Enrollment – Manage the annual renewal process (October 1), ensuring timely & accurate communication with employees, Finance/Payroll and benefits providers
• Leave of Absence Management – Own PFML - MA (Birthing, Bonding, Family Care), STD, LTD, Life leaves programs, supporting employees and managers while continuously improving processes, completing leave forms, updating various benefits systems and reporting.
• Employee Communication – Act as the primary contact for benefits-related inquiries, assisting employees in understanding their benefits and resolving issues promptly.
• Payroll Coordination – Partner with US Payroll (Rippling) to ensure accurate benefit deductions, handling updates for new hires, qualifying life events, open enrollment, leaves, and offboarding.
• Vendor & Broker Management – Serve as the main liaison with our insurance broker (Sequoia) and benefit providers (Blue Cross, Mutual of Omaha, Principal) to ensure seamless data processing and compliance.
• Compliance & Regulatory Reporting– Ensure adherence to TASC, ACA, ADA, COBRA, HIPAA, ERISA, non-discrimination testing and payroll tax filings.
• Benefits Plan Review & Utilization – Evaluate benefits programs, benchmark offerings against industry standards, analyze benefit utilization, and recommend changes or enhancements to maintain competitiveness.
• HR Reporting, Data & Analytics (Global)
• Maintain Data in HRIS – Ensure data accuracy and integrity of HRIS (Rippling), for compliance and reporting purposes
• HR Dashboards & Reporting – Develop and maintain dashboards and reports to provide insights and trends into key HR metrics e.g. employee roster, leave reports, employee turnover, performance
• HR Data Analytics – Identify trends to help HR leadership and wider leadership team to make informed decisions and help shape proactive HR strategies.
• System, Process & Projects (Global)
• HRIS Optimization – Constantly seeking out opportunities to streamline and improve the efficiency of our HR system and processes through template creation, automation to ensure consistency with HR operations and enhance employee experience.
• HR Cycles - Support the roll out, communication and reporting of global performance, merit, and bonus cycle frameworks to ensure consistency across regions.
• HR Policy – Contribute and participate in Global HR policy and process reviews, ensuring compliance, best practice, alignment with our values and strategic priorities
• DEI Ambassador - Drive the adoption of global inclusion and diversity strategies, ensuring they are embedded into HR policies, systems, and practices.

Skills & Characteristics:

• Demonstrate high ethical standards, with a strong moral compass to do the right thing and demonstrate the Coravin values.
• Entrepreneurial at heart, with innovative thinking and the ability work in a fast-paced environment and deal with ambiguity.
• Show appreciation and respect for the different ideas, perspectives, qualities, skills, experiences, and diversity our people bring – be that our team, partners and customers.
• Strong communication skills – the ability to articulate yourself clearly, dynamically, and effectively both in person/virtually in writing and verbally.
• Detail orientated with strong administrative, organizational, and prioritization skills; demonstrates the ability to multitask, work efficiently and manage time effectively.
• Keen interest in developing new ways of working to make Coravin more efficient and can implement process improvements, whilst maintaining our entrepreneurial spirit.
• Love of wine and interest in the wine industry is a definite plus.

Experience & Requirements:

• Bachelor’s degree in human resources, business, or other related field
• HR certification e.g. SHRM-CP, PHR beneficial but not essential
• 5 years of HR experience, with at least 2 years specializing in US benefits administration
• Microsoft Office – Outlook, Word, PowerPoint and Excel with skills in data organization, reporting, and analysis (e.g., pivot tables, VLOOKUP).
• HRIS & Payroll Systems – Experience with Rippling (preferred) or similar systems like Workday, ADP, or BambooHR for managing employee data, payroll, and benefits.
• Strong understanding of US labor laws and benefits compliance (ACA, ADA, COBRA, HIPAA, ERISA, and state-specific regulations like PFML - MA).
• Benefits Administration Platforms – Familiarity with TASC, Sequoia, or other benefits platforms for compliance, enrollments, and deductions.
• HR Compliance Tools – Experience with Mineral or similar platforms for staying up to date with labor laws and regulations.
• Collaboration & Communication Tools – Proficiency in Microsoft Teams, Slack and SharePoint for internal communication and document management.
• Fluent in English
• Right to Work in US

Equal Opportunity Employer

Coravin is committed to creating a diverse environment and is proud to be an equal opportunity employer. Coravin is devoted to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Coravin are based on business needs, job requirements and individual qualifications, without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, medical condition, ancestry, age, veteran status or any other status protected under federal, state or local law. Coravin will not tolerate discrimination or harassment based on any of the previously stated characteristics. Coravin is also committed to compliance with all fair employment practices regarding citizenship and immigration status.