What are the responsibilities and job description for the IT Administrator position at Core Business Solutions?
About Us:
Core Business Solutions is a family-owned, fast-moving consulting and technology company where innovation, teamwork, and strong family values thrive. Recognized among the Best Small Businesses to Work for in PA in 2024, we offer a collaborative, laid-back work environment where flexibility and growth are always encouraged.
Why This Role?
If you’re a tech-savvy professional with a knack for problem-solving and a passion for keeping systems running smoothly, we’d love to have you on our team! As an IT Administrator, you’ll play a critical role in maintaining and improving our IT infrastructure, ensuring compliance, and providing top-tier support to our team.
Your Key Responsibilities:
- System Administration:
- Provision, patch, and troubleshoot Windows 10/11 environments to keep operations seamless.
- Manage Microsoft 365 tools and corporate cloud infrastructure (Azure, Entra, Exchange, Intune).
- Networking:
- Configure and troubleshoot DNS, TCP/IP, DHCP, SMTP, routers, firewalls, switches, and SonicWall devices.
- Security & Compliance:
- Maintain compliance with cybersecurity standards like ISO 27001 and NIST.
- Ensure systems are secure through effective patch management and incident response.
- Customer-Focused Support:
- Provide user-friendly technical support for in-office and remote employees.
- Assist with onboarding and offboarding processes for team members.
- Documentation:
- Use tools like Visio or Draw.io to create and maintain detailed system diagrams and process documentation.
What You Bring to the Team:
- Education & Experience:
- Bachelor’s degree in Computer Science, Information Technology, or a related field required.
- 6 years of IT administration experience with a focus on Microsoft 365, networking, and endpoint management.
- Required Skills:
- Proficiency in Windows 10/11 provisioning, patching, and troubleshooting.
- Proficiency with configuring and managing on-prem network infrastructure, troubleshooting and repairing endpoint devices.
- Proficiency with managing cloud IT built around Microsoft 365
- Experience with RMM/MDM tools such as Intune or N-Able.
- Strong verbal and written communication skills for clear, concise documentation.
- Knowledge of network diagramming tools (e.g., Visio, Draw.io).
- Ability to handle sensitive information that may only be disclosed to U.S. citizens under federal law.
- Preferred Skills:
- Experience working with Git
- Familiarity with ISO 9001, ISO 27001, NIST, PCI security standards, and U.S. privacy laws (e.g., GDPR).
Why Join Core Business Solutions?
- Comprehensive Benefits:
- 401(k) with company match
- Health insurance options
- Flexible spending account
- Paid time off and gym membership reimbursement
- Flexible, family-centered work environment
- Continuous learning opportunities to keep your skills sharp
- Work-Life Balance: No on-call nights, weekends, or holidays—your time matters to us!
- Collaborative Culture: Be part of a team that values innovation, creativity, and fun.
Ready to Join Us? If you’re excited to take on new challenges, grow your skills, and make an impact, we’d love to hear from you! Apply today!
To learn more about Core Business Solutions and what sets us apart from other employers, please visit our website: https://www.thecoresolution.com/our-story/
**This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9. For more information on E-Verify, or if you believe that your employer has violated its E-Verify responsibilities, please contact DHS. 888-897-7781; dhs.gov/e-verify