What are the responsibilities and job description for the Front Desk Representative position at Core Call Inc?
Department: Core Call Inc
Location: Beaumont
Compensation: $17.45 - $25.00 / hour
Job Title: Front Desk Representative
Job Location: Beaumont, TX
Job Type: Full-time
Job Description:
We are seeking a friendly, organized, and professional Front Desk Representative to serve as the first point of contact for our customers, guests, and clients. The ideal candidate will have excellent communication skills, a positive attitude, and the ability to manage multiple tasks efficiently in a fast-paced environment.
Key Responsibilities
- Greet and welcome visitors, clients, and guests upon arrival, providing excellent customer service.
- Answer phone calls, route them to the appropriate department or staff member, and take accurate messages when necessary.
- Ensure that all visitors sign in and are directed to the appropriate areas or personnel.
- Maintain the front desk area in a neat and professional manner.
- Handle inquiries, complaints, or issues in a courteous and timely manner.
- Manage incoming and outgoing mail, packages, and deliveries.
- Schedule and coordinate appointments or meetings as needed.
- Assist with administrative tasks such as filing, data entry, and document preparation.
- High school diploma or equivalent (required); additional certifications or training in office administration is a plus.
- Strong communication skills, both written and verbal.
- Professional demeanor with a customer-first attitude.
- Excellent organizational and multitasking abilities.
- Ability to work independently and as part of a team.
- Proficient in Microsoft Office (Word, Excel, Outlook) and general office equipment.
- Health insurance
- Paid time off
- Opportunities for advancement and skill development
- Supportive team environment
Salary : $17 - $25
