What are the responsibilities and job description for the Front Desk Representative position at Mark Rink?
Department: Mark Rink
Location: Beaumont, TX
Compensation: $17.45 - $24.00 / hour
Job Title: Front Desk Representative
Location: Beaumont, TX
Job Type: Full-time
Job Description:
We are seeking a professional and friendly Front Desk Representative to join our team. As the first point of contact for our clients, visitors, and employees, you will play a vital role in creating a positive and welcoming environment. Your responsibilities will include managing front desk operations, providing customer service, and ensuring smooth daily operations within the office.
Key Responsibilities
- Greet and welcome visitors, clients, and staff in a courteous and professional manner.
- Answer and direct phone calls, emails, and other inquiries promptly.
- Manage appointment scheduling and coordinate meetings for staff and clients.
- Maintain a clean and organized front desk area.
- Assist with administrative tasks such as filing, data entry, and document preparation.
- Process incoming and outgoing mail and packages.
- Handle customer complaints and inquiries, providing effective solutions or escalating to appropriate personnel.
- Maintain office supplies inventory and place orders when necessary.
- Support various departments with ad-hoc tasks as needed.
- Ensure security by following procedures for visitor sign-ins and office access.
- High school diploma or equivalent (Associate's degree or higher preferred).
- Strong communication skills, both verbal and written.
- Proficient in using office software (e.g., Microsoft Office Suite).
- Excellent organizational skills with the ability to multitask.
- Friendly, approachable, and professional demeanor.
- Ability to handle sensitive and confidential information with discretion.
- Strong attention to detail and problem-solving abilities.
- Health insurance
- Paid time off
- Opportunities for advancement and skill development
- Supportive team environment
Salary : $17 - $24
