What are the responsibilities and job description for the Customer Support Expert position at Corestaff Services?
Corestaff Services is a leading provider of customer service solutions, and we are seeking an experienced Entry-Level Customer Service Representative to join our team. As a key member of our team, you will be responsible for delivering exceptional customer experiences and ensuring high levels of customer satisfaction.
Job Description
- Answer incoming calls and respond to emails in a professional and courteous manner.
- Resolve customer complaints and concerns in a timely and effective manner.
- Collaborate with internal teams to resolve complex customer issues.
- Provide excellent customer service and support through various channels.
Requirements
- High School diploma or equivalent.
- 1-2 years of experience in a customer-facing role.
- Excellent communication and problem-solving skills.
- Ability to work in a fast-paced environment and adapt to changing priorities.
