Operations Specialist

Role Overview

As an Operations Specialist at CoreTrex, your role is integral to the seamless execution of our clients' daily Amazon & Walmart.com operations. You are the backbone of the operational framework, ensuring everything from case management to page optimization and new product listings is handled precisely and efficiently. Your expertise in managing design-related tasks and overseeing inventory and supply chain logistics is crucial in maintaining the smooth running of client accounts. In this role, you serve as a vital link between strategy and execution, translating plans into actionable steps and ensuring compliance with Marketplace policies. Your attention to detail and proactive approach in operational management are key to enhancing client satisfaction and driving the success of their online presence. We’re looking for someone comfortable communicating our strategy to clients and thrives in a high-energy team environment.

Responsibilities

● Day-to-Day Account Management: Managing the daily operational tasks of client accounts. Maintain and monitor quality scores & other important account metrics.

● Case Management: Handling any Amazon-related cases or issues that arise.

● PPC Campaign Management: Planning, launching, and optimizing Sponsored Products, Sponsored Brands, and Sponsored Display campaigns. Monitoring budgets, bids, and ROAS to drive profitable growth and visibility.

● Page Optimization: Optimizing product pages for better visibility and conversion rates (A Content, ATF content, Product images).

● New Product Listings: Creating and managing new item listings on Amazon.

● Design Coordination: Overseeing design tasks (Penji) such as product infographics, brand store layouts, and promotional imagery.

● Inventory & Supply Chain Oversight: Monitoring inventory levels, coordinating with supply chain processes, and creating and managing FBA inventory replenishment.

● Reporting & Analysis: Providing regular reports, weekly KPIs, and operational metrics/insights (evaluation score).

● Compliance & Policy Adherence: Ensuring all operational activities comply with Amazon's policies, guidelines, and account health.

Our Mission

Joining CoreTrex means becoming part of a passionate team dedicated to accelerating growth for small businesses on Amazon & Walmart.com. We offer a collaborative environment where innovation and personal and professional growth are encouraged and practiced daily. As we embark on our mission to manage a portfolio of $1B in online revenue, every role is crucial in this journey and an opportunity for each person to grow with us. At CoreTrex, we are committed to the continuous development of our team members, providing avenues for advancement and skill enhancement in the dynamic world of small business. Your success and growth are integral to our story as we work together to achieve our ambitious goal of creating a resurgence in the small business community. With CoreTrex, you're not just joining a company but embarking on a path of professional growth and achievement.