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Operations Coordinator

Cornell Scott-Hill health
New Haven, CT Full Time
POSTED ON 4/5/2024 CLOSED ON 4/25/2024

What are the responsibilities and job description for the Operations Coordinator position at Cornell Scott-Hill health?

As a member of the Operations team, the Operations Coordinator (Coordinator) works under the direction of the Chief Operations Officer. The Coordinator support operations activities of the health center, including coordinating operational projects, serving as a resource for operations-related questions, scheduling and coordinating meetings and events, and performing a variety of administrative tasks, including providing support for the Chief Operations Officer (COO). The Coordinator must possess a wide range of skills and carry out their work in a professional manner. Additional administrative and operational duties may be assigned as needed.

Responsibilities to include but are not limited to:

  • Coordinate and manage assigned projects and tasks consistent with CS-HHC’s and the Operations team’s operating objectives and strategic plans, including completion within required budget and timeline.
  • Assist COO (and Operations team as appropriate) with day-to-day coordination and management of operational activities and projects.
  • Perform administrative tasks for the COO, including schedule management. When appropriate, provide administrative support for other members of the Operations team.
  • Manage Operations team purchasing, supply ordering, and corporate credit card tracking/reporting.
  • Establish and maintain electronic and paper filing systems for the COO.
  • Coordinate meetings and training programs, including reserving conference room, sending meeting invitation, setting up conference call/video connection, coordinating food, organizing and distributing agenda, preparing presentations and taking attendance. Take and distribute meeting notes/minutes as requested.
  • Develop and maintain strong professional, customer-service oriented relationships with operations team members, executive leadership, health center staff and vendors.
  • Assist with managing COO’s direct reports’ payroll, including PTO requests, following up on missed punches, etc.
  • Perform all other duties as required.

Requirements:

  • Bachelor’s degree in business, healthcare or related field required.
  • Two (2) years’ experience working in a doctor’s office, community health center or other healthcare setting required.
  • Experience at a Joint Commission-accredited facility preferred.
  • Ability to communicate complex information clearly and concisely verbally and in writing, and to establish positive, professional relationships with all levels of staff, management, vendors and customers.
  • Excellent customer service skills and attention to detail are essential.
  • Ability to work independently and as part of a team required, and to analyze issues and problem-solve in creative and effective ways.
  • Computer skills are required, including advanced proficiency in Excel and Word and proficiency with other Microsoft Office applications.

CS-HHC is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

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