What are the responsibilities and job description for the DIRECTOR OF OPERATIONS position at Cornell University Veterinary Specialists (CUVS)?
DIRECTOR OF OPERATIONS
OPERATIONS
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Cornell University Veterinary Specialists (CUVS) seeks a proactive, growth-minded Director of Operations. The Director of Operations (DO) is a mission-critical senior leadership position of CUVS. Reporting directly to the Hospital Director (HD)/Chief Operating Officer (COO), the DO is responsible for ensuring outstanding service and service-related operations, internally and externally, and is actively involved in CUVS strategy, providing consultation to the HD, Chief Medical Officer (CMO) and other Directors.
In this pivotal role, the DO will spearhead management and development of the Client Services and the Clinical Operations teams, as integral and collaborative departments - to perform and deliver on our core value of extraordinary service and to ensure attainment of hospital, team and individual goals. This includes quality assessment and monitoring, productivity, staff development and the management of department budgets.
This position will forge dynamic collaborations with fellow leadership personnel and is responsible for managing and optimizing relationships with referring veterinarians, donors, and other external partners.
The DO ensures that CUVS delivers extraordinary service in every interaction – through optimizing systems and processes; establishing, building and maintaining strong relationships with clients, referring veterinarians and others; and maintaining our positive, engaged and high performing culture.
Outstanding compensation package includes: high salary, signing and relocation bonus, 4 weeks’ vacation plus CE time, 401k with match, excellent medical and dental insurance for individual and family, disability and life insurance, pet healthcare insurance and discounts, allowance for CE, licensure and dues, and access to Cornell’s electronic library and subscriptions.
Individuals with a passion for their work, a strong sense of collaboration and teamwork, and an appreciation for diversity are strongly encouraged to apply. Please contact hr@cuvs.org.
In this pivotal role, the DO will spearhead management and development of the Client Services and the Clinical Operations teams, as integral and collaborative departments - to perform and deliver on our core value of extraordinary service and to ensure attainment of hospital, team and individual goals. This includes quality assessment and monitoring, productivity, staff development and the management of department budgets.
This position will forge dynamic collaborations with fellow leadership personnel and is responsible for managing and optimizing relationships with referring veterinarians, donors, and other external partners.
The DO ensures that CUVS delivers extraordinary service in every interaction – through optimizing systems and processes; establishing, building and maintaining strong relationships with clients, referring veterinarians and others; and maintaining our positive, engaged and high performing culture.
Outstanding compensation package includes: high salary, signing and relocation bonus, 4 weeks’ vacation plus CE time, 401k with match, excellent medical and dental insurance for individual and family, disability and life insurance, pet healthcare insurance and discounts, allowance for CE, licensure and dues, and access to Cornell’s electronic library and subscriptions.
Individuals with a passion for their work, a strong sense of collaboration and teamwork, and an appreciation for diversity are strongly encouraged to apply. Please contact hr@cuvs.org.
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Individuals with a passion for their work, a strong sense of collaboration and teamwork, and an appreciation for diversity are strongly encouraged to apply.
Please contact: Susan Hackner, BVSc, MRCVS, DACVIM, DACVECC (Chief Medical Officer and Chief Operating Officer) at hr@cuvs.org.
