What are the responsibilities and job description for the Front Desk Lead position at Corona Temecula Orthopaedic Associates?
Front Desk Agent
Overview:
Join our dynamic team at Corona Temecula Orthopaedic Associates, a mid-size orthopedic group with offices in Corona and Murrieta. We are currently seeking a Front Desk Lead to oversee our team of front desk staff and ensure all duties are being completed properly.
Responsibilities:
- Creating and maintaining schedules for front desk staff and reassigning staff as needed
- Providing training and education to front desk staff when needed
- Compiling performance based reports regarding front desk staff
- Oversee and audit clinic schedule
- Greet and check-in patients in a friendly and professional manner
- Collect co-pays and ensure accurate entry of insurance and demographic information
- Schedule follow-up appointments for patients
- Verify insurance coverage as assigned
- Perform other front desk duties as necessary
Skills:
- Proficient in clerical tasks
- Familiarity with office procedures
- Knowledge of EMR systems
- Strong medical insurance knowledge
- Strong organizational skills
This position requires a minimum of 2 years of experience in a medical setting. The ideal candidate should have a solid understanding of leading a team, insurance types, referral processes, and authorization procedures. Bilingual proficiency in Spanish is preferred, and previous orthopedic experience would be advantageous.
If you are looking to contribute to a fast-paced orthopedic office environment and possess the required skills, we encourage you to apply for this exciting opportunity. Please note that this position will require work in both Corona and Murrieta based on scheduling needs.
Corona Temecula Orthopaedic Associates is committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, or genetics.
Job Type: Full-time
Pay: $20.00 - $22.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
Work Location: In person
Salary : $20 - $22