What are the responsibilities and job description for the Strategic Campaign Management position at Corpay?
Strategic Campaign Manager
What We Need
Corpay is currently looking to hire a Strategic Campaign Manager within our Vendor Enrollment division. This position falls under our Payables line of business and is located in Brentwood, TN. In this role, you will be responsible for managing a team of Strategic Campaign Advisors. This team seeks to maximize enrolled and realized card spend within our customer base at Corpay. The Strategic Campaign Manager will collaborate with cross-functional teams, including project management, operations, and customer success, to ensure alignment on project goals and client satisfaction.
How We Work
As a Strategic Campaign Manager, you will be expected to work in a hybrid environment. Corpay will set you up for success by providing:
Assigned workspace in Brentwood, TN & home office set up
Company-issued equipment
Formal, hands-on training
Role Responsibilities
Leading, mentoring, and supporting a team of Strategic Campaign Advisors in the implementation department, providing guidance, feedback, and professional development opportunities
Monitoring the performance of the SCA team, using key performance indicators (KPIs) to track project success and team effectiveness. Providing reports to senior management as required.
Continuously evaluating and improving implementation processes, identifying bottlenecks or inefficiencies and implementing solutions to enhance productivity and customer satisfaction.
Serving as the primary escalation point for internal and external stakeholders, ensuring that communication is timely, clear, and transparent throughout the account lifecycle.
Working closely with other departments (such as Sales, Project Management, and Support teams) to ensure alignment on client goals and revenue attainment. Aligning callers to the requirements of the call campaign and monitor completion. Monitoring customer response regarding vendors that require more information to contact.
Identifying project risks and work with SCA to develop mitigation strategies to hit revenue goals. Analyzing campaign results to ensure timely campaign results that are in line with projections. Engaging in creative problem solving with Vendor Enrollment, Project Management, and customer to resolve the gap should campaign results not meet expectations
Qualifications & Skills
Bachelor’s degree
3 years of leadership experience
2-4 years of sales, project management, data analysis experience, or a combination thereof
Excellent communication, leadership, and conflict resolution skills
Ability to thrive in a fast-paced, dynamic environment with a high degree of adaptability.
Strong leadership and people management abilities
Proficiency in salesforce.com and Microsoft Office
Ability to analyze data and present it internally and externally
Ability to handle complex, high-pressure situations
Excellent verbal and written communication skills
High level of organizational and multitasking capabilities
Benefits & Perks
Medical, Dental & Vision benefits available the 1st month after hire
Automatic enrollment into our 401k plan (subject to eligibility requirements)
Virtual fitness classes offered company-wide
Robust PTO offerings including: major holidays, vacation, sick, personal, & volunteer time
Employee discounts with major providers (i.e. wireless, gym, car rental, etc.)
Philanthropic support with both local and national organizations
Fun culture with company-wide contests and prizes
Equal Opportunity/Affirmative Action Employer
Corpay is an Equal Opportunity Employer. Corpay provides equal employment opportunities to all employees and applicants without regard to race, color, gender (including pregnancy), religion, national origin, ancestry, disability, age, sexual orientation, gender identity or expression, marital status, language, ancestry, genetic information, veteran and/or military status or any other group status protected by federal or local law. If you require reasonable accommodation for the application and/or interview process, please notify a representative of the Human Resources Department. For more information about our commitment to equal employment opportunity and pay transparency, please click the following links: EEO and Pay Transparency.
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