Safety and Security Lead

Eat'n Park Hospitality Group (ENPHG), recently named a Most Loved Work Place and a Best Place to Work, is the proud parent company of successful hospitality brands including Eat'n Park, Hello Bistro, The Porch, Parkhurst Dining, and SmileyCookie.com. Starting as a single car-hop restaurant in 1949, ENPHG is now a portfolio of foodservice concepts serving 50 million guests annually in its restaurants, on college and corporate campuses, and in every state through our online store.

Safety and Security Lead

The Safety and Security Lead is the primary leader responsible for the protection of people and property across Eatn Park Hospitality Group, Inc. They will supervise activities related to the physical security of all company-owned locations and coordinate with locations where we operate but do not own property. The position will also include collaborating with both internal and external stakeholders; acting as liaison between external security partners and law enforcement. The Lead will support people in crisis situations and engage in appropriate follow up in such situations.

Responsibilities

Physical Security

• Develop incident response to physical security situations which can include developing and implementing training and crisis preparedness
• Lead the coordination and communication with external security partners and law enforcement for both planning and incident management
• Conduct regular security assessments and audits to identify vulnerabilities and implement corrective measures at company owned facilities and coordinate security requirements with client locations
• Review access control, surveillance and alarm systems in partnership with Facilities team
• Gather intelligence, threat and risk trends for critical information and situational awareness reports
• Lead investigations and conduct interviews in highly sensitive team member focused situations in partnership with the Team Member Relations team
• Partner with Operations and Department leaders to identify theft and fraud related risks and develop procedures to mitigate losses

Crisis Management:

• Serve as the primary point of contact for all security-related incidents and emergencies.
• Develop and maintain physical crisis management plans and protocols.
• Lead security related crisis response efforts, ensuring swift and effective resolution of incidents.
• Provide guidance and support to staff during crisis situations, including mental health crisis handling.
• Assist in addressing incidents involving workplace violence.

Life-Saving Skills Training:

• Organize and conduct regular training sessions on life-saving skills such as CPR, first aid, and emergency response procedures.
• Ensure all staff members are proficient in emergency response techniques and protocols.
• Maintain certifications and ensure compliance with relevant safety standards

Qualifications

Minimum of 8 years experience in Asset Protection/Emergency Management/ Security related field

• Established knowledge of crisis management protocols and procedures
• Experience using Incident Reporting software
• Bachelors degree in Criminal Justice, Security Management, or a related field
• Previous experience in conducting security assessments and implementing security improvements
• Certification as a Security Professional (CPP, PSP) or equivalent.
• Ability to multi-task and work a flexible schedule. May be required to work weekends and holidays
• Interview/interrogation skills required
• Ability to build rapport and foster relationships, works well within a team-oriented environment
• Proficient with technology/computer related skills (e.g.: Microsoft Office programs)

Eatn Park Hospitality Group provides equal employment opportunities to all team members and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Brand: Corporate Support Center
Address: 285 E Waterfront Drive, Suite 200 Homestead, PA - 15120
Property Description: Corporate Support Center
Property Number: 0002