RVP, Property Operations HE

Who We Are

At Corvias, we're experts at developing solutions through partnership. Our mission is to be personally committed to solving our partners' most difficult, systematic challenges by reimagining what is possible and realizing more resilient communities together. We believe a culture of caring, purposeful, diverse and courageous humans who want to make a difference for our partners will help us achieve that mission.

How You'll Contribute to the Team

The RVP, Property Operations HE oversees multiple, geographically dispersed student housing partnerships. This role functions as a hands-on leader to project-level property management teams and partner to transition teams, asset management, and cross-functional colleagues. At the forefront of this role is the implementation and ongoing management of operational, strategic, and relationship management plans that ensure long-term partnership goals are achieved.

While the role is remote, we currently only hire selected candidates from the following states: AL, FL, GA, IN, KS, LA, MA, MI, NC, OK, RI, TN, TX.

Primary Responsibilities Include:

• Oversee multiple geographically dispersed student housing partnerships, ensuring that day-to-day operations are consistent with the goals and objectives set forth in the property management service agreements and portfolio development plans.
• Implement and refine portfolio-wide and location-specific strategies that ensure effective and efficient long-term operations that meet the needs of the partner.
• Maintain day-to-day operational awareness of each assigned location and regularly travel among sites to maintain a leadership presence.
• Serve as an active member on transition teams, oversee critical deliverables, and support the overall effort from financial close to operational start.
• Act as a primary point of contact for property operations needs of the partner, develop strong working relationships with all stakeholders, and effectively communicate the mission, vision, and value proposition of the property management organization when serving as a client-facing member of the team.
• Drive operational consistency across locations through the implementation, monitoring, and management of standard operating procedures, policies, and workflows.
• Provide hands-on support and guidance to location leadership to ensure the successful attainment of all KPIs, positive survey scores, and yearly deliverables at each assigned partnership.
• Oversee the partnership budgets and apply financial management principles to ensure sound financial decision making.
• Coordinate, prepare, and review all ad hoc and regularly scheduled reports; ensure all requisite information is accurate and available within required timeframes.
• Routinely evaluate project performance and proactively address any pain points, inefficiencies, or unmet business needs.
• Model the highest standards of professionalism; lead the training and development of team members through onboarding and coaching on operations best practices, fiscal management, and sound business judgement.
• Lead the recruitment and retention of a diverse team; create accountability and ownership among team members through communication of clear expectations, supervision, and provision of timely performance feedback.
• Other duties as assigned.

Role Specific Requirements Include:

• Bachelor's degree in Business, Marketing, Real Estate or related field or relevant experience.
• 15 years of experience in property management in student housing with off-campus experience strongly preferred; experience managing multi-disciplinary teams required.
• 5 years' experience working with a multi-site/scattered portfolio of more than 7,000 beds under management is preferred.
• Demonstrable understanding of resident life, the student experience, and best practices around the recruitment and retention of students.
• Previous experience with public-private partnerships, or complex, long-term real estate programs is a plus.
• Demonstrable business sophistication and financial aptitude necessary to navigate high complexity service level agreements
• Proven ability to manage project delivery, timelines, and dependencies; experience with complex mixed-use projects that include planning, design, and financing strongly preferred.
• Demonstrated success driving operational improvements, implementing and integrating complex systems, or leading similar change management initiatives.
• Proven ability to develop, inspire, and lead high-performing and high-impact teams, including the ability to influence without hierarchical authority.
• Proven ability to professionally interact and effectively communicate with individuals of diverse backgrounds and at all organizational levels.
• Computer proficiency, including working knowledge of word processing, spreadsheet, and database applications; proficiency with project management and scheduling software required; familiarity with Entrata property management software, or similar, a plus.
• Ability to travel up to 50% of the time.

Competencies

• Customer Focus - Prioritizes and takes action on the needs of both internal and external customers. Designs and delivers products and services with the customer experience top of mind.
• Teamwork and Collaboration - Capable of working well with others both on the team and cross-functionally to achieve individual goals, team goals, department goals, and/or organizational goals. Values diverse perspectives and working with others as a way to achieve the best output possible.
• Problem Solving and Decision Making - Uses critical thinking to evaluate problems, gather information, understand causes, and identify best possible solutions. Invests time in planning, discovery, and reflection to drive better decisions and more efficient implementations.
• Resilience - Thrives and grows in a rapidly changing and complex environment. Displays flexibility, activates networks, and adopts a continuous growth mindset to learn from mistakes and bounce back from adversity.
• Creativity and Innovation - Thinks beyond the confines of traditional models to recognize opportunities and find new and better ways of doing things. Encourages experimentation and accepts failure as a driver of innovation.

Exceptional Benefits for Exceptional Team Members

As a company striving to be the best place to work, we want to ensure an environment of collaboration, inclusion and learning exists throughout all teams, locations and divisions. To support our team members, we offer a benefits package that is generous and flexible enough to meet you where you are today and tomorrow.

Corvias employees are eligible for:

• A choice between two benefit-rich medical, dental and vision plans
• 401(k) with immediate 100% vesting and up to a 4% contribution match
• Generous paid time off that increases throughout your career
• 12 paid holidays
• Paid time off to volunteer
• 100% paid life and AD&D insurance
• Company paid short-term and long-term disability coverage
• Parental Leave
• Military Leave
• Flexible Spending Accounts (Health and Dependent Care)
• Complimentary Employee Assistance Program
• Tuition reimbursement to support growth and development

Equal Opportunity Employer/Veterans/Disabled

Corvias Corporate Services, LLC (the "Company") does not discriminate in employment or applications for employment based on an applicant's sex, race, color, religion, sexual orientation, national origin, ancestry, service in the armed forces of the United States, disability, or any other protected classification as outlined by Federal, State or local laws

Learn more about our Equal Employment Opportunity program by viewing our poster "Know Your Rights".

Learn more about Corvias' External Recruiting Policy.

Learn more about Pay Transparency.