Peoplesoft HRIS Analyst

Peoplesoft HRIS Analyst

“Follow Your Calling, Find Your Career”

Pay Range: $62,718.57 to $78,398.22/year

This is an exempt (salaried) position. Pay rates are based on education, skill, experience level and internal equity. Internal equity considerations include an assessment of the applicant’s salary history and qualifications in comparison to the market rate and requirements for the job.

About Us

At Mecklenburg County, you’ll have the chance to build a career as unique as you are with support, inclusive culture and technology to become the best version of you. We’re counting on YOUR unique voice and perspective to help Mecklenburg County Public Health become even better, too.  Join us and build an exceptional experience for yourself, and a healthier world for all.

Position Summary
The Peoplesoft HRIS analyst identifies, elicits, documents, and communicates technology requirements based on the strategic plans and project arrays for Mecklenburg County departments. Incumbents must be knowledgeable of both the business (department) needs and the related information technologies that assist in addressing those needs. Incumbents are responsible for assisting in mapping a technology process to meet business needs, evaluating, and refining that process, and serving as a liaison between the department and IT. The incumbent will also support escalated production issues, evaluate and perform root cause analysis and determines the best resolution. This position requires system configuration, testing, maintenance, and implementation of new functionality.

Essential Functions
Duties may vary depending on assignment:
Manage and facilitate requirements gathering for medium-size and moderately complex technology projects. Medium-size and moderately complex technology projects have characteristics such as being department-wide in scope, utilizing a new technology platform, requiring an in-depth understanding of both the current and future state design, and having the potential or likelihood of improving productivity and efficiency.
Develop solution requirements (functional and non-functional).
Assist in the development of business design documentation.
Assimilate, evaluate, analyze, implement, and maintain financial systems which are enterprise-wide and provide payments to employees and external vendors.
Perform regular systems and security monitoring, and help set up, maintain and delete user accounts.
Develop and maintain relevant procedures and standards ensuring that hardware and systems work as expected.
Configure and troubleshoot software enhancements for application deployments and infrastructure upgrades.
Diagnose and correct computer systems issues.
Support and recommend software and hardware enhancements.
Configure, install, maintain and upgrade computer systems software
Administer and maintain security in the software application.
Create training materials and provide system training to end-users.
Create reports, extract and import data to/from the system.
Help conduct fit-gap analyses.
Meet with departmental subject matter experts and associated staff to document technology requirements (hardware, software, etc.).
Write system specifications, build process maps, and capture requirements.
May assist in the development of high-level as well as detailed requirements documentation.
Act as a liaison between the Department and County IT Services during active projects.
Create and execute of test plans/scripts.
Support application upgrades, integrations, customer-requested enhancements, special projects, and daily production support issues.
Support ITS technical developers with requirements definition, testing, and customer communications.
Assist in the analysis and design of system deliverables based on business requirements.
Assist with the development of new queries, including gathering requirements, validating data, and analyzing results.
Resolve production requests.
Ability to work independently as well as part of a team to achieve required results.

Minimum Qualifications
Experience: 
Minimum of two years of directly related experience.

Education: 
Bachelor's degree in Information Technology, Business Administration, or related to specific assignment.

Combination of relevant education and relevant experience accepted?:  Yes

Licenses and Certifications
May requires a valid North Carolina or South Carolina Driver's License
May require County Driving Privileges

Preferred Qualifications
HRMS Assignment
Significant knowledge of PeopleSoft HCM system
Working knowledge of Human Resource function and related Benefit business processes
Critical thinking and a disciplined approach to testing
Knowledge of Payroll processing and HR system Integration
Knowledge of Time and Labor processing
PeopleSoft Query and/or report writing concepts
Understanding of PeopleSoft Benefits Administration processing.
Experience working with vendors and 3rd party solutions
Experience with third party integrations
Knowledge of PeopleSoft’s Benefits Administration process which includes election errors, out of sequence processing, passive events, and the COBRA process
Finance Assignment
Knowledge of maintaining or using a financial system such as Advantage Financial System
Knowledge in Finance, Accounting, or Auditing
Knowledge of Governmental Accounting

Knowledge, Skills and Abilities
Knowledge of
System Development Life Cycle (SDLC) models
Creating, updating and maintaining queries within PS Query
Modeling language for documenting requirements
Current software development technologies, trends, and methodologies
Knowledge of SQL and experience querying and analyzing data.

Skills
Leading small teams, organizing parallel efforts, setting goals, tracking progress
Group and 1:1 interviewing to elicit requirements as well as creative thinking
Working with system architects, developers, Quality Assurance, and vendor personnel in requirements gathering process
Research, evaluate and recommend technological solutions
Understanding the methodical process of system programs, troubleshooting, and problem analysis

Abilities
Building Partnerships: Identifies opportunities and takes action to build strategic relationships between one’s area and other areas, teams, departments, units, or organizations to help achieve business goals.
Contributing to Team Success: Actively participates as a member of a team to move the team toward the completion of goals.
Communication: Clearly conveys information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message.
Collaboration: Works effectively and cooperatively with others; establishes and maintains good working relationships.
Customer Focus: Ensures that the customer perspective is a driving force behind business decisions and activities; crafts and implements service practices that meet customers’ and own organization’s needs.
Decision Making: Identifies and understands issues, problems, and opportunities; compares data from different sources to draw conclusions; uses effective approaches for choosing a course of action or developing appropriate solutions; takes action that is consistent with available facts, constraints, and probable consequences.
Driving for Results: Sets high goals for personal and group accomplishment; uses measurement methods to monitor progress toward goals; tenaciously works to meet or exceed goals while deriving satisfaction from that achievement and continuous improvement.
Planning and Organizing: Establishes courses of action for self and others to ensure that work is completed efficiently.
Managing Conflict: Deals effectively with others in an adversarial situation; uses appropriate interpersonal styles and methods to reduce tension or conflict between two or more people.

Computer Skills
A high level of computer literacy is necessary for this position, including the ability to utilize complex requirements gathering tools and portfolio management systems.
Advanced knowledge in Microsoft Excel and/or Access

Reasonable Accommodations Statement
To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions. 

Disclaimer Statement
This is not intended to be an all-inclusive list of job-related responsibilities, duties, skills, requirements or working conditions. Other duties may be assigned based on business need and the supervisor’s request. Mecklenburg County reserves the right to revise the job description at any time. Designated positions may be required to assist in emergency and/or disaster situations.

Salary : $62,719 - $78,398