HR Staff Assistant (Learning and Organizational Development)

HUMAN RESOURCES STAFF ASSISTANT

(LEARNING AND ORGANIZATIONAL DEVELOPMENT)

 

This recruitment will be advertised from Tuesday, January 21, 2025 thru Monday, February 3, 2025. 

Applications will be accepted starting on Tuesday, February 4, 2025. 

This recruitment will close after the first 200 applications are received.

 

Tentative Exam Date: February 2025

Tentative Interview Dates: March 2025

Projected Start Date: April 2025

 

WHO WE ARE 

Established in 1945, the Orange County Employees Retirement System (OCERS) provides retirement, death, disability, and cost-of-living benefits to retirees of the County of Orange and certain County districts. Serving approximately 53,000 members, OCERS is governed by a ten-member Board of Retirement that is responsible for managing a $24 billion dollar fund. For more information about OCERS, please click here.   

Mission

OCERS mission is to provide secure retirement and disability benefits with the highest standards of excellence.  

Vision 

OCERS vision is to be a trusted partner providing premier pension administration, distinguished by consistent, quality member experiences and prudent financial stewardship.

Values

• Open and Transparent
• Commitment to Superior Service
• Engaged and Dedicated Workforce
• Reliable and Accurate
• Secure and Sustainable

 

THE OPPORTUNITY  

OCERS Human Resources Department is seeking individuals interested in advancing their careers in Human Resources. The selected candidate will join the Learning and Organizational Development (LOD) team and provide support to the Manager of LOD. We are looking for someone with strong business acumen and exceptional organizational, analytical, communication, and planning skills.

The OCERS LOD HR Staff Assistant plays a key role in managing various tasks that require critical thinking and effective project management. This position involves utilizing software tools for records management and employee tracking. The individual in this role will oversee training records, perform data analysis, handle training requests, and provide internal customer service. As a high-visibility position, the LOD Staff Assistant will be required to communicate effectively across all levels of the organization.

In addition, this position will be assigned unique projects and will require:

• Experience in the County LMS - Eureka
• Experience drafting Excel spreadsheets and producing chart visuals
• Experience with sending timely emails through Microsoft Outlook
• An understanding of Agile project management
• Capability to work with tight deadlines
• Excellent oral/written communication and decision-making skills

Additionally, the incumbent may be called upon to provide support in other HR areas such as recruiting, payroll, and performance management, as needed.

 

MINIMUM QUALIFICATIONS

Experience/Education

Two years of experience that demonstrate the knowledge and abilities, defined below under core competencies.  

Successful completion of accredited college or university courses in a discipline used in government programs may be substituted for the experience requirement based on three-semester units or equivalent equaling three months of experience.

Please click here for details on this classification.

 

HIGHLY DESIRABLE

• Intermediate software skills for tracking, monitoring and reporting data
• Impressive organizational skills
• Creativity with data and furnishing dashboards
• Experience designing flyers, brochures and videos
• Experience as an Administrator for a Learning Management System (LMS)
• HR certifications (e.g., SHRM-CP, PHR)

 

CORE COMPETENCIES

The successful candidates will demonstrate job knowledge and related experience in the following competencies:

Industry Knowledge

• Adult learning styles and education 
• Career planning and training 
• Display analytics for maximum efficacy 

Relationship Building 

• Ability to establish and procure cooperative working relationships with peers, supervisors, managers, executives, senior executives, government officials, vendors and the public 

Active Communication 

• Effectively communicate orally and in written English
• Assume a supportive role with all levels of staff
• Ask questions, verify personal understanding, follow through and follow up

Writing Skills 

• Articulate clearly when sharing ideas and respond in a timely manner
• Develop and deliver reports by gathering data, offering analysis (problem identification, alternatives and recommended solutions) 
• Prepare a research synthesis 

Planning and Organization 

• Detailed organization method for regular tasks and deliverables
• Agile with switching priorities
• Can forecast and predict timetables, supply usage, resource availability 
• Proactive with manager for next steps 

Results Orientation 

• Thinks logically and organizes work priorities to meet deadlines
• Generates and exudes authentic care for others to support program objectives

 

THE IDEAL CANDIDATE WILL POSSESS

Knowledge of

• Learning and Organizational Development
• Agile project management
• Administrative duties in Eureka
• All Microsoft Office Suite programs
• Advanced data reporting and showcasing 

Ability to

• Maintain a high degree of confidentiality
• Maintain exceptional attendance
• Develop, analyze, and summarize complex information/reports both verbally and in writing from a variety of sources and provide recommendations
• Schedule various training and meetings
• Analyze problems in the context of available information and program constraints
• Process and maintain training records
• Work independently with minimal supervision
• Organize and multi-task responsibilities and deadlines with ability to adapt to frequently changing priorities
• Establish and maintain cooperative working relationships with all levels of staff

 

PHYSICAL, MENTAL, AND ENVIRONMENTAL CONDITIONS 

Physical and Mental Requirements

• Ability to listen, speak, and communicate clearly in English in front of a group, and over the phone
• Manual dexterity sufficient to use hands, arms and shoulders
• Mental stamina to interact professionally with peers, members and Participating Employers 
• Vision sufficient to read fine print and a computer monitor
• Independent body mobility, agility, and stamina to stand, walk, stoop, bend, twist and operate standard office environment
• Ability to sit for prolonged periods of time
• Body strength sufficient to lift up to 15 pounds

Environmental Conditions

• Ability to interact with a wide range of individuals including supervisors, managers and Participating Employers in a variety of situations

RECRUITMENT PROCEDURE 

Application Screening | (Refer/Non-Refer)

OCERS Human Resources Department will screen all applications and supplemental responses for those minimum and desirable qualifications, that are most needed to successfully perform the duties of this job. Only those applicants that meet the qualifications as listed in the job bulletin will be referred to the next step in the recruitment process.

In-Person Examination 

Applicants who meet desirable qualifications will be invited to participate in one or more job-related examinations. Applicants will be notified of their exam date and access code, if applicable. Only the most qualified applicants will move forward to the next step in the recruitment process.

Spark Hire Interview

Referred candidates will complete a one-way pre-screening interview on the Spark Hire video interview platform. In this process, candidates will record their responses to a set of structured questions. Subject matter experts will then evaluate these video interviews to determine if candidates qualify for the next phase of the selection process.

Qualifications Appraisal Panel | Oral Interview 

A Qualification Appraisal Panel of job knowledge experts will interview and evaluate each candidate's responses to a series of structured questions designed to elicit candidate's qualifications for the job. Candidate's responses to the structured questions should be thorough, detailed and complete. Only the most successful candidates will be placed on the eligible list.

HOW TO APPLY

• Only online applications with the completed supplemental questions will be accepted. Your application should highlight all areas in which you have developed expertise, matching your professional experience with the specific qualifications listed above.
• It is recommended that you record or print your confirmation page, as this verifies receipt of your online application. 
• You may apply online at the OCERS website: https://www.ocers.org/careers-ocers.

For specific information pertaining to this recruitment, please contact Sarah Abrahamson at (714) 569-4818 or email sabrahamson@ocers.org.
  
Do not submit a resume to this email address as they will not be considered in lieu of the required application process. 

 
EMAIL NOTIFICATION
Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocers.org." If your email address should change, please update your profile at www.governmentjobs.com.

 
FREQUENTLY ASKED QUESTIONS
Click here for additional Frequently Asked Questions.

OCERS, as an Equal Employment Opportunity employer, encourages applicants from diverse backgrounds to apply.

Salary : $54,101 - $72,530