What are the responsibilities and job description for the IS Technology Business Analyst II - Limited Term position at County of San Mateo, CA?
Salary : $10,276.93 - $12,845.73 Monthly
Location : Redwood City, CA
Job Type : Limited Term
Job Number : V265M
Department : Information Services Department
Opening Date : 02 / 24 / 2025
Closing Date : 3 / 17 / 2025 11 : 59 PM Pacific
Bargaining Unit : 35
Description
The County of San Mateo's Information Services Department seeks a qualified IS Technology Business Analyst II.
Under general supervision, this position performs complex and technical systems maintenance, operational duties, and / or modification of application systems; serves as a liaison between system users and information technology staff, vendors, and service providers; provides technical and analytical support and training to system users; performs system administration functions to ensure security and effective operation; develops and maintains a variety of automated files, records, and databases; prepares and distributes new procedures, training materials, and a variety of scheduled and adhoc reports; and performs related work as required.
The ideal candidate for this position will have :
- Experience gathering and documenting business and technical requirements for business systems implementation and / or enhancements
- Expertise in coordinating user acceptance testing, changes to business processes, and training users
- Experience working with data to create effective business intelligence dashboards, which provide a snapshot into the current health of the organization while identifying opportunities for improvements
- Excellent communication, documentation, diagraming and presentation skills
- Self-motivated with the ability to prioritize, meet deadlines, and manage changing priorities
- Strong organization, time management and follow-up skills
- Strong interpersonal skills
- Have attention to detail and ability to deconstruct ambiguous processes and requirements
- Ability to work independently to perform responsibilities effectively and efficiently
- Experience working and leading in a team-oriented, collaborative environment
- Excellent computer, application and system understanding ability
- Excellent data management and business analytics
- Ability to understand & develop simple applications, forms and APIs
- Excellent Microsoft office tools expertise, including Excel, Word, Visio and PowerPoint
- Ability to learn new software / system applications
SUPERVISION RECEIVED AND EXERCISED Receives general supervision from assigned supervisory or management personnel. This position exercises no supervision of staff.
CLASS CHARACTERISTICS IS Business Analyst II : This is the journey-level class in the IS Business Analyst series responsible for serving as a liaison between system users and information technology staff, vendors, and service providers. Responsibilities require the use of tact, discretion, and independent judgment and to have full and thorough knowledge of the concepts, practices, procedures, and policies of assigned function. This classification is distinguished from the IS Business Analyst III by the complexity and size of the applications supported and the amount of discretion exercised over problems and resolutions, as well as the latter serves as a technical leader and subject matter expert in specific area(s).
This is a limited term, at-will position. Limited Term Employees are assigned to assignments not to exceed three years. They receive medical and dental benefits, similar to regular employees, and a defined contribution retirement plan. Information for current County employees : Current and regular San Mateo County Employees who are interested in this assignment must submit application materials and compete in the selection process. If you are successful in the selection process and are being considered for the assignment, HR will work directly with you and / or your department for options. Please note that there is no guarantee that you will be allowed by your department to rotate into this assignment nor are your departments obligated to allow you to take on this assignment. The salary range for this position is "as is" and non-negotiable.
Examples Of Duties
Duties may include, but are not limited to, the following :
Management reserves the rights to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the functions of the job.
Learns and applies emerging technologies and, as necessary, to perform duties in an efficient, organized, and timely manner.
Qualifications
QUALIFICATIONS
Knowledge of :
Skill / Ability to :
Additional Qualifications at the IS Business Analyst II level :
Knowledge of :
Ability to :
Education and Experience :
Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be :
Education : Equivalent to graduation from a four-year college with major coursework in public administration, business administration, information systems, or closely related field. Additional related experience may substitute for education requirement on a year-for-year basis, up to four (4) years.
Experience :
IS Business Analyst I : One (1) year of experience a position that would provide knowledge of department-specific programs, processes, and / or operations and specific to the specialty area assigned which includes report design, writing, and generation; business analysis; technical writing; system administration; vendor relationship management; and / or departmental information security.
IS Business Analyst II : Three (3) years of responsible experience in a position that would provide knowledge of department-specific programs, processes, and / or operations, including at least one (1) year of experience in the planning, implementation, oversight, and / or utilization of automated information systems and applications used to support departmental activities and specific to the specialty area assigned which includes report design, writing, and generation; business analysis; technical writing; system administration; vendor relationship management; and / or departmental information security.
Physical Demands Must possess mobility to work in a standard office setting and use standard office equipment, including a computer; vision to read printed materials and a computer screen; and hearing and speech to communicate in person and over the telephone. Standing in and walking between work areas is frequently required. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard office equipment. Positions in this classification frequently bend, stoop, kneel, and reach to perform assigned duties, as well as push and pull drawers open and closed to retrieve and file information. Employees must possess the ability to lift, carry, push, and pull materials and objects up to 25 pounds with the use of proper equipment.
Environmental Elements
Employees work in an office environment with moderate levels, controlled temperature conditions, and no direct exposure to hazardous physical substances. Employees may interact with upset staff when providing applications system support.
Application / Examination
This is a limited term recruitment. Anyone may apply . A supplemental application form must be submitted in addition to our regular employment application form. The Information Services Department will screen materials after the recruitment closes. The Information Services Department will contact qualified candidates directly for a departmental interview.
All applicants who meet the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination. All examinations will be conducted virtually and applicants must participate at their own expense.
IMPORTANT : Applications for this position will only be accepted online. If you are currently on the County's website, you may click the "Apply Online" button above or below. If you are not on the County's website, please go to to apply. Online applications must be received by the Human Resources Department by 11 : 59 p.m. PST on the final filing date.
Tentative Recruitment Schedule ~
Final Filing Date : Monday, March 17, 2025 at 11 : 59 p.m. PST
Tentative Departmental Interviews : TBD
About the County
San Mateo County is centrally located between San Francisco, San Jose, and the East Bay. With over 750,000 residents, San Mateo is one of the largest and most diverse counties in California and serves a multitude of culturally, ethnically, and linguistically diverse communities.
The County of San Mateo, as an employer, is committed to advancing equity to ensure that all employees are welcomed in a safe and inclusive environment. The County seeks to hire, support, and retain employees who reflect our diverse community. We encourage applicants with diverse backgrounds and lived experiences to apply. Eighty percent of employees surveyed stated that they would recommend the County as a great place to work.
The County of San Mateo is an equal opportunity employer committed to fostering diversity, equity, and inclusion at all levels.
HR Contact : Arlene Cahill (IS Business Analyst II - V265 )
Please visit for a complete listing of all benefits for this classification.
Benefits are offered to eligible employees of the County of San Mateo. All benefits are subject to change.
NOTE : Employees hired on or after January 1, 2013 may be subject to new Pension Reform retirement laws.
As an additional benefit, the County offers extensive training and development programs designed to improve skills and enhance career opportunities. Most programs are offered on County time at no cost to you.
County employees are also covered by the federal Social Security system and earn benefits for retirement based on salary and time worked.
Applicants for this position are required to submit responses to the following supplemental questions. Your responses will give us additional information about your background and experience related to this position and will weigh heavily in the selection process. Be concise and specific. Neatness, clarity of expression, grammar, spelling and ability to follow instructions will be considered in the evaluation process. A resume will not be accepted as a substitute for your responses to these questions. I understand this important information.
Describe your experience in gathering, reviewing and documenting requirements from technical, business and other stakeholders?
Describe your experience in writing technical documents associated with standard operating procedures, trainings documents in support of complex technical systems or processes? Provide some examples of documents you created from your experience.
Have you developed, implemented and administered business applications / programs / systems in the past? If so, describe your experience and provide example / s, details of your role and how your work impacted the project.
Do you have any Performance Analytics / Business Intelligence experience? If so, describe your experience and cite some examples of some of your work?
Required Question
Salary : $10,277 - $12,846
