Staff Services Analyst II - Extra Help

                                                           

For exact salary information please refer to the current salary schedule.  County Website

EXTRA HELP POSITION ONLY

Under general supervision, to perform responsible, varied, and complex administrative analysis work in a variety of fields; may act as lead analyst to other technical staff or may supervise subordinate clerical staff.  Work at this level is characterized by independent development and employment of methodology and techniques.

Distinguishing Characteristics

This is a specialized Staff Services Analyst classification for positions which  have responsibility for staff development and/or support services in the assigned department.  Incumbents may have responsibilities for supervising and coordinating assigned work areas and staff, provide analysis, and assessment of the impact of legislation and regulations on department programs and services, and may provide training and staff development programs. 

Reports to

Designated departmental administrator depending on assigned department.

Classifications Supervised

Eligibility Workers I/II/III, or Family Support Officers I/II, Family Support Technicians, or Health Assistants I/II/III, or may provide lead direction only without supervisory responsibilities.

Plans, assigns, and assists in the review and analysis of department operations, policies, and procedures; provides project guidance and oversight for assigned personnel; analyzes the impact of legislation, rules, and regulations on department functions and services; conducts individual and group conferences to discuss or interpret rules, regulations, and policies; assists in determining the need for staff training and development on program and regulation implementation; assists in the preparation and implementation of training programs on the impacts and compliance with rules and regulations; reviews and ensures implementation of staff development and training plans; assists in the preparation and monitoring of contracts executed by the assigned department; prepares department reports such as the comprehensive annual plan; gathers and analyzes data regarding department services and operations; assists in making the recommendations on department policies, procedures, and operations;  performs special studies and research projects; represents the department at meetings;  confers with department management regarding  policies, procedures, staffing, and equipment needs. 

Knowledge:

• General principles of public administration.
• Principles and practices of assigned areas of specialization including legislation and regulation analysis and staff development and training.
• Public human services program goals, requirements, and operations.
• Policies, procedures, and programs of the assigned County department.
• In-depth and interactive interviewing and information gathering techniques.
• Research and information gathering methods and procedures.
• Computer methods, software, and systems used in public human services program administration.
• Principles, techniques and practices of project planning, development, and coordination and staff development.

Desired Skills:

• Perform a variety of legislative, regulation, and administrative analysis work.
• Provide direction and coordination for assigned staff.
• Evaluate information and assist in developing recommendations regarding department policies and staff development requirements.
• Assist in preparation and implementation of staff development and training programs.
• Interpret, explain, and apply a variety of federal, state and county public assistance policies, rules, procedures, and regulations.
• Collect, interpret, and evaluate narrative and statistical data.
• Communicate effectively orally and in writing including the reparation of clear and concise records and reports.
• Effectively communicate with people from diverse ethnic and cultural backgrounds.
• Explain complex regulations and programs in an easily understandable manner.
• Effectively represent the designated department in answering questions, responding to inquiries, providing assistance, and dealing with concerns from the public, community organizations, other county staff, and other agencies.
• Establish and maintain cooperative working relationships with the public and staff.

Training and Experience:

Any combination of training or experience that would provide the knowledge and skills to successfully perform the listed duties is qualifying. A typical way, but not required, to obtain the required knowledge and skills would be:

 - One (1) year of experience in a position requiring analysis of legislation and regulations and preparation of training and staff development plans equivalent to a county Staff Services Analyst I.                                                   

Special Requirements:

• Some departments may require the possession of a valid and appropriate driver's license.

Typical Physical Requirements
Sit for extended periods; frequently stand and walk;  normal manual dexterity and eye-hand coordination; lift and move objects weighing up to 25 pounds; corrected hearing and vision to normal range; verbal communication; use of office equipment, including computer, telephone, calculator, copiers, FAX, and other related peripheral equipment such as printers and scanners.

Typical Working Conditions
Work is performed in an office environment.  Continuous contact with staff and the public.

Salary : $26 - $33