What are the responsibilities and job description for the Night Auditor position at Courtyard by Marriott?
Responsibilities:
- Perform night audit functions, including reviewing and reconciling guest accounts, charges, and payments
- Ensure accuracy of financial transactions and resolve any discrepancies
- Provide exceptional guest service and handle guest inquiries and concerns in a professional manner
- Assist with check-in and check-out procedures as needed
- Maintain a clean and organized front desk area
- Handle phone calls and direct them to the appropriate department or staff member
- Assist with other administrative tasks as assigned
Requirements:
- Previous experience in hospitality management or a similar role preferred
- Strong guest relations skills with the ability to provide excellent customer service
- Knowledge of hotel operations and front desk procedures
- Bilingual proficiency is highly desired
- Familiarity with night audit processes and procedures is an advantage
- Excellent phone etiquette and communication skills
- Ability to work independently and handle multiple tasks simultaneously
Note: This job description is not intended to be all-inclusive. The employee may perform other related duties as negotiated to meet the ongoing needs of the organization.
Job Type: Full-time
Pay: From $13.00 per hour
Expected hours: 40 per week
Benefits:
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Schedule:
- 8 hour shift
- Night shift
Work setting:
- In-person
Work Location: In person
Salary : $13
