Director of Information Technology

Covenant Theological Seminary

Director of Information Technology Services

DEPARTMENT: Information Technology

EFFECTIVE DATE: February 2025

SUPERVISOR: VP of Business and Finance

CLASSIFICATION: Full time, with benefits

POSITION SUMMARY: Provide strategic leadership and management for the Information Technology Services department. Supervise and coordinate the activities of the network infrastructure, applications, audio video systems, helpdesk support and future development.

EDUCATION: Required: related undergraduate degree and/or experience, management experience

SKILLS AND QUALIFICATIONS

· Passionate about Covenant Theological Seminary: its people, purpose, values, and mission.

· Committed to Gospel-centered, personal holiness and relationships, marked by both integrity and interpersonal warmth.

· Maintains a calm, non-anxious presence, values and practices confidentiality.

· Respects the Presbyterian Church in America and is eager to engage its churches, leaders, agencies, presbyteries, and committees.

· Detail-minded, keeps appointments, and follows through on tasks.

· Possesses strong analytical and problem-solving skills, is highly organized and self-motivated.

· Teachable, flexible, responsive, and able to view situations from multiple vantage points.

· Team player with strong interpersonal skills, has the ability to interact with all levels of management, exhibits strong written and verbal communication skills, and will maintain strict confidentiality.

· Thorough knowledge of personal computers, both hardware and operating systems, including both Windows based and MacOS based systems. Ability to effectively troubleshoot and solve hardware and software problems.

· Working high-level knowledge of Internet protocols and services, network topologies, security, storage management, programming, and database administration and virtual infrastructures.

· Ability to quickly learn modern and innovative technologies.

· Project management skills and experience.

Scope of RESPONSIBilities:

1. Collaborate with Seminary leadership and directors to ascertain strategic needs in one-on-one meetings. Cultivate awareness personally and among Seminary leaders of general higher education issues gained through higher education associations, publications, and networks.

2. Lead IT Services team in placing high value on excellent customer service. Monitor quality of customer service.

3. Insure clear and prompt communication with all stakeholder groups.

4. In collaboration with key stakeholders, prioritize projects and decide project scope and timeline, create, and keep project documentation. Manage project time and scope to achieve targets. Assist key project personnel with completion of project tasks where able and by removing obstacles to successful completion. Maintain tight feedback loops with key stakeholders to ensure successful project completion.

5. Develop and leverage networks with IT professionals in other organizations and seek useful professional development opportunities.

6. Cultivate a collaborative mindset within the IT Services team and across departments.

7. Provide IT Services staff with regular opportunities to develop their professional and interpersonal skills. Acquire new team members with appropriate hard and soft skills, as necessary. Encourage group collaboration to build unity within the team.

8. Understand strengths and weaknesses of IT Services team members. Encourage team members to take ownership of their areas of expertise and look for opportunities for their professional growth. Assist team members, when necessary, particularly with identified weaknesses.

9. Hold regular meetings with individual members and team to grow team cohesion, maintain situational awareness, and provide guidance and direction.

10. Ensure Disaster Recovery/Business Continuity (DR/BC) plans are up-to-date and tested on a regular basis. Assess institutional DR/BC needs by conducting Business Impact Analysis (BIA). Prioritize security and protection of constituent personally identifiable information (PII) in technology initiatives and policy creation and enforcement.

11. Develop and maintain short and long-term (3-5 year) technology plan in collaboration with stakeholders and IT Services team. Give priority in funding and time to initiatives with demonstrable strategic business value.

12. Keep leadership team apprised of upcoming initiatives requiring funding above normal operational levels and work with VP of business and finance and Business Office to submit department budget annually and insure adequate funding.

13. Seek to balance Seminary’s need for excellent technology solutions and financial stewardship as well as long term supportability in technology initiatives and acquisitions.

14. Approve financially significant technology purchases and closely monitor general departmental spending adjusting as needed.

15. Manage vendor relationships and contract renewals. Perform vendor contract reviews with the assistance of the VP of business and finance and Seminary attorney.

I understand the requirements, essential functions and duties of the position.

Employee/Applicant ___________________________________ Date ______________

Approved by ___________________________________________ Date ______________

Note: Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

Job Type: Full-time

Pay: $75,000.00 - $85,000.00 per year

Benefits:

• Dental insurance
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Retirement plan
• Vision insurance

Schedule:

• Monday to Friday

Ability to Relocate:

• St. Louis, MO 63141: Relocate before starting work (Required)

Work Location: In person

Salary : $75,000 - $85,000