What are the responsibilities and job description for the Risk Management Coordinator position at Coventry WCS?
Coventry WCS is an equal opportunity employer, committed to building a diverse and inclusive workplace.
Job Title: Risk Management Coordinator
We're seeking a skilled professional to join our team as a Risk Management Coordinator.
Your primary responsibilities will include:
- Delivering delegated tasks assigned by supervisors with a high degree of accuracy and efficiency
- Receiving and responding to customer requests via various channels
- Analyzing complex issues and identifying root causes using multiple system applications
- Collaborating with internal resources to resolve issues within and outside your unit
- Communicating effectively with clients, providers, and other stakeholders to determine the most effective response
Requirements
To succeed in this role, you'll need:
- A high school diploma or equivalent
- Experience in a fast-paced production environment
- Customer service experience in a transaction-based setting, demonstrating empathy and compassion
- The ability to handle multiple assignments competently, accurately, and efficiently
- Excellent written and verbal communication skills
