What are the responsibilities and job description for the Referral Coordinator position at Cowlitz Family Health Center?
FTE 1.0 - Monday Through Friday 8a-5p
Cowlitz Family Health Center is a Federally Qualified Health Center seeking a Referral Coordinator to join our dynamic team where your organizational skills will shine in a friendly, collaborative environment. You'll play a vital role in connecting patients with the care they need while enjoying the support of an enthusiastic team dedicated to making a difference. Be part of a workplace that values your contributions and fosters professional growth!
Job Summary:
A Referral Coordinator is someone who has excellent customer service and phone skills, is detail-oriented, self-directed, and who has excellent computer skills and familiarity with electronic health records. You'll work in a fast-paced environment and be a part of a team that provides health care and social services to a population of varying socioeconomic backgrounds. The Referral Coordinator is responsible for processing, scheduling, obtaining prior authorization and tracking of all medical referral requests and authorizations from primary care providers, specialists and vendors.
Benefits: We offer competitive wages and benefits including:
- Comprehensive Medical, Dental and Vison Plans – 100% for employee
- Vacation: 160 hours accrued in 1st year
- 9.5 Paid Holidays
- Matching 403b Retirement Plan
- Flexible Spending Accounts.
- Life Insurance- $50,000 employer paid
- Long Term Disability and AD&D employer paid
- Employee Assistance Plans
- Tuition Reimbursement
- Student Loan Repayment Assistance.
**Benefits may be prorated for part-time employees**
Mission and Values: Cowlitz Family Health Center provides a wide-range of services to all individuals, regardless of background or socio-economic status, including medical, dental, family planning, substance abuse treatment, and behavioral health services. We believe every person has value, is worthy of respect, and deserves quality care regardless of their financial situation. Cowlitz Family Health Center is growing and evolving.
We are looking for people who share our vision, want to use their skills to provide exceptional customer service to our patients, and can adapt as we continue to make positive changes.
We encourage employee development and have a track record of promoting from within.
Cowlitz Family Health Center is a drug-free workplace and performs drug testing consistent with federal guidelines in the Drug-Free Workplace Act of 1988. All candidates who receive a written offer of employment will be required to undergo testing for commonly abused controlled substances.
Requirements:- High School Diploma or GED or equivalent combination of job experience and education.
- 1-5 years previous work experience performing general clerical, data entry and customer service duties, preferably in referrals within an outpatient primary care clinic.
- Experience using electronic health records systems.
- Ability to work with a low-income, multi-ethnic patient population and a demonstrated ability to relate respectfully and effectively to people of diverse racial, educational and socio-economic backgrounds.
- Must be a confident, self-directed, detail-oriented individual who can work within a team as well as independently.
- Strong communication, organization, documentation and record keeping skills necessary.
Desired Education Skills and Experience:
- ICD/CPT coding knowledge preferred.
- Proficient in medical, dental, nutrition, behavioral health or other terminology pertinent to position and to outpatient, social service office procedures.
- Bilingual English/Spanish a plus
Salary : $50,000
