What are the responsibilities and job description for the Customer Support Specialist position at Cox Machine, Inc.?
Customer Support Specialist
Purpose
The Customer Support Specialist performs and coordinates administrative activities as it pertains to customer requirements and needs. This role provides daily support to both external and internal customers while assisting with scheduling, status, and other requests in an efficient and fast-paced team environment.
Experience and Skills
- Previous experience in aerospace or manufacturing
- Customer driven focus
- Proficiency in Microsoft Office (specifically Excel)
- Strong communication and teamwork skills
- Must be able to analyze and solve problems
- Must be able to engage in reflective and independent thinking
Responsibilities
Position Responsibilities
Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c) Learn More
