What are the responsibilities and job description for the Applications Engineer position at CPM Holdings, Inc.?
CPM Holdings, Inc. is a diversified leading global supplier of process equipment and engineered technologies that sustainably feed, fuel, and build a better world. With its growing family of 17 market-leading product brands, CPM serves a variety of industries including animal feed, consumer food, green energy, advanced materials and sustainable packaging. Founded in 1883, CPM has 1,700 employees across 36 facilities on 4 continents with presence in 150 countries. From the foods you eat to the fuels you require, CPM plays an important role in making the world more efficient and more sustainable. For more information, visit OneCPM.com.
*This position could be remote*
Job Summary:
CPM is looking for an Applications Engineer with emphasis on size reduction and pelleting of Biomass and Alternative Fuels. This position also supports the size reduction efforts of our Industrial segment. This is a position with a wide variety of responsibilities that include reviewing customer’s equipment requirements, selecting the corresponding equipment that meets the customer’s needs, and submitting accurate quotes.
The Applications Engineer will be part of an Applications team that works closely with North American customers, provides technical support by phone, digital, or in person, maintains good customer relationships, and will collaborate with CPM engineers and sales staff to meet customer needs. The position also supports our test centers in Ponca City, OK and Waterloo IA and potentially Singapore.
Essential Duties and Responsibilities:
*This position could be remote*
Job Summary:
CPM is looking for an Applications Engineer with emphasis on size reduction and pelleting of Biomass and Alternative Fuels. This position also supports the size reduction efforts of our Industrial segment. This is a position with a wide variety of responsibilities that include reviewing customer’s equipment requirements, selecting the corresponding equipment that meets the customer’s needs, and submitting accurate quotes.
The Applications Engineer will be part of an Applications team that works closely with North American customers, provides technical support by phone, digital, or in person, maintains good customer relationships, and will collaborate with CPM engineers and sales staff to meet customer needs. The position also supports our test centers in Ponca City, OK and Waterloo IA and potentially Singapore.
Essential Duties and Responsibilities:
- Assist customers in providing technical and or process information
- Properly size equipment and prepare quotes in SAP
- The applicant will become proficient in product knowledge, assist in troubleshooting issues, be self-motivating, and have attention to detail
- Complete tasks in a timely manner with a defined follow up practice/procedure for outstanding requests
- Be willing to travel to CPM and customer sites both domestically and internationally for customer/employee training, seminars, equipment commissioning and trade shows as assigned
- Communicate with supervisor on assignment progress, outstanding issues, customer opportunities and communications, and as required to promote company values, and financial objectives
- Maintain accurate records of opportunities, quotes and contacts
- Attend industry trade shows
- Perform additional related duties as needed or assigned
- Conduct themselves in a professional manner with both customers and colleagues
- Bachelor’s or Associates degree in business or technical field preferred. Equivalent work experience will be considered
- Have excellent written and verbal communication skills
- Mechanical aptitude and the ability to communicate technical and process information both verbally and written
- Customer service, sales support or project management experience a plus
- High integrity and ethics
- Strong organizational and interpersonal skills
- Have a working and functional knowledge of Microsoft Office software including Outlook, Word, Excel, and PowerPoint and SAP.
- Self-motivated with the ability to work independently as well as within a team setting.
- Ability to travel as needed – up to 50% possible including International.
CPM Acquisition Corp. is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. CPM Acquisition Corp. offers competitive compensation and benefits, including paid holidays and vacations, 401k, medical/dental insurance, tuition assistance, and more.
