What are the responsibilities and job description for the Front Desk Receptionist position at CRAIN EYE CLINIC?
Join our team as a Front-Desk Receptionist! We are looking for a friendly and conscientious individual to be the face of our clinic and provide exceptional customer service to our patients. As the Front-Desk Receptionist, you will be responsible for answering phone calls, scheduling appointments, checking insurance benefits, opening and closing the clinic, and checking people in and out of the office. Your role will be critical in ensuring that our patients have a positive experience from the moment they walk through our doors.
Responsibilities:
- Answer phone calls in a friendly and professional manner and direct calls to the appropriate staff member or department.
- Schedule appointments for patients and ensure that their appointments are confirmed.
- Check insurance benefits for patients and accurately convey information to them.
- Open and close the clinic each day, ensuring that everything is locked and secure when leaving.
- Greet patients as they arrive and check them in for their appointments.
- Ensure that the waiting area is clean and welcoming for patients.
Qualifications:
- Excellent communication skills and a friendly personality.
- Strong attention to detail and ability to multitask in a fast-paced environment.
- Good judgment and the ability to handle confidential information.
- Proficient in office software and comfortable using a computer.
- High school diploma or equivalent.
We offer a competitive salary, paid time off, and a positive work environment. If you or someone you know have a passion for helping others and want to be a part of a dynamic team, please apply today!
Salary : $18 - $22