Service Coordinator

Job Description : Service Coordinator

Salary :

17.00 - $18.00 per hour

Job Summary :

Southern Business Machines, Inc. is seeking a detail-oriented and upbeat Service Coordinator to join our team. This role requires strong multitasking abilities and excellent interpersonal skills to provide top-notch support to our customers and technicians. If you thrive in a fast-paced environment and enjoy troubleshooting and coordinating service operations, this is the perfect opportunity for you!

Job Responsibilities :

• Communicate with customers to troubleshoot and address machine service / networking issues.
• Log and schedule service calls and equipment installations accurately.
• Perform data entry, invoicing, and administrative tasks using industry-specific software.
• Assist the service team by routing service calls, coordinating travel, and providing technical support as needed.
• Collaborate with technicians in the field to ensure efficient and timely service delivery.
• Maintain an organized workflow and uphold excellent customer service standards.

Qualifications :

About the Company :

Southern Business Machines, Inc. offers a diverse range of mailroom and paper handling equipment and software designed to meet the needs of businesses of all sizes. Our product line includes postage meters, mail machines, scales, UPS shipping systems, check signers, folders, inserters, bursters, letter openers, barcoders, tabbers, labelers, shredders, mail list software, and Toshiba and Okidata multifunctional printers. We pride ourselves on providing innovative solutions and exceptional service to help our customers stay efficient and productive. Join our team and become part of a company that values quality, service, and teamwork!

Work Hours :

Apply today and help us continue delivering outstanding products and services to our valued customers!

Salary : $17 - $18