What are the responsibilities and job description for the Customer Service/ Sales Rep position at Cricket Wireless Authorized Dealer?
$11 an hour with the ability to earn commission based on metrics. Unlimited earning potential depending on performance. Raises yearly. Monthly bonuses and bi-weekly commission if goals are met. Schedule requests are first come, first serve and you can have 1 weekend request per month and 2 requests per 2 week schedule. Need someone who has the ability to work both shifts. Hours are M-F shift is 9:45 a.m.-6:15 p.m. or 11:45a.m.-8:15 p.m. Saturdays are 9:45-6:15 only and Sundays are 11:45-5:15. Every other Sunday off typically. Most Saturdays are required. Possibly willing to work with someone's schedule- please after applying message me on the app and let me know availability.
Job Summary:
We are seeking a dynamic Customer Service/Sales Representative to join our team. The ideal candidate will be responsible for providing exceptional customer service and driving sales to meet company goals.
Duties:
- Greet and assist customers in a friendly and professional manner
- Provide product information, pricing, and availability to customers
- Process sales transactions accurately and efficiently
- Handle customer inquiries, issues, and complaints with patience and empathy
- Maintain a clean and organized work environment
- Meet or exceed sales targets through upselling and cross-selling techniques
- Collaborate with team members to ensure customer satisfaction
Qualifications:
- Previous experience in customer service preferred
- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment while maintaining attention to detail
- Basic understanding of retail math is a plus
- Proficiency in using POS systems and other sales tools
Benefits:
- Competitive pay based on experience
- Opportunities for career growth and advancement within the company
- Training provided to enhance customer service and sales skills
If you are passionate about delivering excellent customer service, driving sales, and working in a collaborative team environment, we encourage you to apply.
Job Type: Full-time
Pay: From $11.00 per hour
Expected hours: 37 – 40 per week
Benefits:
- 401(k)
- 401(k) 3% Match
- Employee discount
- Flexible schedule
- Health insurance
- Opportunities for advancement
- Paid time off
Schedule:
- 8 hour shift
Work Location: In person
Salary : $11
