What are the responsibilities and job description for the Cashier/Customer Service position at Crocker Nurseries?
Overview
We are seeking a dedicated and enthusiastic Customer Service Associate / Cashier to join our team. In this role, you will be the first point of contact for our customers, providing exceptional service while handling transactions efficiently. Your ability to engage with customers and enhance their shopping experience will be key to our success.
Duties
- Greet customers warmly and assist them with their inquiries and purchases.
- Operate the cash register and process transactions accurately.
- Maintain knowledge of current promotions, products, and services to effectively upsell items.
- Handle customer complaints and resolve issues in a professional manner.
- Conduct product demonstrations to showcase features and benefits to customers.
- Ensure the sales floor is well-stocked, organized, and visually appealing.
- Assist with inventory management and restocking as needed.
- Maintain cleanliness and organization of the checkout area.
Skills
- Strong customer service skills with a friendly demeanor.
- Ability to upsell products effectively to enhance sales.
- Proficient in retail math for accurate transaction handling.
- Experience in retail sales, demonstrating an understanding of customer needs.
- Excellent phone etiquette for handling inquiries via phone.
- Familiarity with cash registers and Point of Sale (POS) systems.
- Ability to conduct engaging product demos that attract customer interest.
Join us in creating a positive shopping experience for our customers while developing your skills in a dynamic retail environment!
Job Types: Full-time, Part-time, Seasonal
Pay: From $16.00 per hour
Shift:
- Day shift
Work Location: In person
Salary : $16
