What are the responsibilities and job description for the Cashier and Customer Service Representative position at Lloyds Market?
Job Overview
We are seeking a dedicated and enthusiastic Customer Service Associate / Cashier to join our team. In this role, you will be the first point of contact for customers, providing exceptional service and ensuring a positive shopping experience. Your responsibilities will include handling transactions, assisting with inquiries, and maintaining a well-organized store environment. The ideal candidate will possess strong communication skills and a passion for customer service.
Duties
- Greet customers warmly and assist them with their shopping needs.
- Operate the Point of Sale (POS) system efficiently to process transactions.
- Handle cash, credit, and debit transactions accurately.
- Maintain knowledge of current promotions, products, and services to effectively upsell items.
- Assist in stocking shelves and organizing merchandise to ensure a visually appealing store layout.
- Address customer inquiries and resolve issues promptly with professionalism.
- Uphold store policies regarding returns, exchanges, and refunds.
- Collaborate with team members to achieve sales goals and enhance customer satisfaction.
Experience
- Previous experience in retail or customer service is preferred but not required.
- Basic math skills are essential for handling transactions accurately.
- Familiarity with retail math concepts is a plus.
- Excellent phone etiquette for handling customer calls and inquiries.
- Strong communication skills to effectively interact with customers and team members.
- Ability to supervise junior staff or assist in training new hires is beneficial.
- A proactive approach to upselling products and enhancing the overall customer experience.
Join our team as a Customer Service Associate / Cashier where your contributions will help create an enjoyable shopping environment for our valued customers!
Job Type: Part-time
Pay: $16.50 - $17.50 per hour
Expected hours: 20 – 25 per week
Shift:
- Day shift
- Evening shift
- Morning shift
Ability to Commute:
- Rochester, MA 02770 (Required)
Work Location: In person
Salary : $17 - $18